New issue
Advanced search Search tips

Issue 924111 link

Starred by 3 users

Issue metadata

Status: Unconfirmed
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 3
Type: Bug



Sign in to add a comment

DL3 audio output not detected by CrOS

Reported by kamil.ch...@displaylink.com, Today (16 hours ago)

Issue description

Chrome Version: 71.0.3578.127
Chrome OS Version: 1151.113.1 stable-channel eve
Chrome OS Platform: Google Pixelbook C0A

Please specify Cr-* of the system to which this bug/feature applies (add
the label below).

Steps To Reproduce:
(1) Connect DL3 dock (Plugable UD-3900) to machine.

Expected Result:
Audio output from dock is visible from the system settings and its settings could be changed.

Actual Result:
Audio output from dock is not visible under the system settings. Audio input is correctly detected by the CrOS. 
DL3 audio device uses CrOS audio driver.

How frequently does this problem reproduce? (Always, sometimes, hard to
reproduce?)
Always.

What is the impact to the user, and is there a workaround? If so, what is
it?
No workaround. User cannot audio output on the dock.

Please provide any additional information below. Attach a screen shot or
log if possible.
This issue is not reproducible on OS version 70.0.3538.110, which currently CrOS recovery tool is using for eve platform.
Issue was also seen on chell HP Chromebook and kevin Samsung Chromebook.
Bug is also reproducible on canary 73.0.3673.0, dev 73.0.3669.0, beta 72.0.3626.49 channel and as well on ChromiumOS ToT.

This issue does not require monitors or headphones to be attached.

In attachments there are logs from both working (R70) and falling case (R71).

For graphics-related bugs, please copy/paste the contents of the about:gpu
page at the end of this report.
 
debug-logs_20190122-090206_failling case_R71.tgz
514 KB Download
debug-logs_20190122-084721_working case_R70.tgz
297 KB Download

Comment 1 by dtapu...@chromium.org, Today (15 hours ago)

Components: OS>Kernel>Audio

Sign in to add a comment