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Issue metadata

Status: Unconfirmed
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug-Regression



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Cannot take "region" screenshots when CItrix Receiver is running

Reported by dave....@foxmeister.com, Jan 18 (4 days ago)

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS x86_64 11316.82.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/72.0.3626.59 Safari/537.36
Platform: Pixel Slate

Steps to reproduce the problem:
1. Launch a Citrix session
2. Press Ctrl-Shift-Overview and select a region of the screen to screenshot
3. The notification says error saving screenshot

What is the expected behavior?
No. It should take a screenshot of the selected area - you are still able to take a fullscreen screenshot. This runs ok on the Pixelbook and did work on the Pixel Slate with the original firmware. 

What went wrong?
Screenshot not saved

Did this work before? Yes Don't know. Earlier version of Pixel Slate OS, but started failure in stable channel after an update. Beta channel doesn't fix it.

Chrome version: 72.0.3626.59  Channel: beta
OS Version: 11316.82.0
Flash Version:
 

Comment 1 by dave....@foxmeister.com, Jan 18 (4 days ago)

Just to add, the screenshot doesn't have to include any part of the Citrix session. 

Comment 2 by afakhry@chromium.org, Jan 18 (4 days ago)

Components: Internals>Media>ScreenCapture

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