New issue
Advanced search Search tips
Note: Color blocks (like █ or █) mean that a user may not be available. Tooltip shows the reason.

Issue 923019 link

Starred by 1 user
Status: Unconfirmed
Owner: ----
Cc:
█ yananj@google.com
msarda@chromium.org
nickk@google.com
jkrcal@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



Sign in to add a comment

404 error when trying to sign into google

Reported by isaac.oy...@gmail.com, Jan 17 (5 days ago) 
UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3675.0 Safari/537.36

Steps to reproduce the problem:
1. Click the user icon in the top right
2. Click 'sign in to Chromium'
3. The error appears

What is the expected behavior?
I should be able to sign in to my google account

What went wrong?
I am not able to sign in to my google account and sync my data, as there is a 404 error

Did this work before? N/A 

Chrome version: 73.0.3675.0  Channel: n/a
OS Version: 10.0
Flash Version:
ChromiumError.PNG
51.4 KB View Download

Comment 1 by jkrcal@google.com, Yesterday (44 hours ago)

Cc: jkrcal@chromium.org msarda@chromium.org
Components: Services>SignIn
isaac.oyarzabal@, thanks for the report!

To me it looks more like a signin issue. Mihai, could you please take a look from Signin point of view?

Comment 2 by jkrcal@google.com, Yesterday (44 hours ago) 

isaac.oyarzabal@, what happens if you repeat the same steps now, does it result in the same 404 error?

Comment 3 by jkrcal@google.com, Yesterday (44 hours ago)

Labels: Sync-Triaged

Comment 4 by msarda@chromium.org, Yesterday (44 hours ago)

Components: -Services>Sync
Labels: Needs-Feedback
This is really unexpected as this is a regular Google authentication page. I am able to load https://accounts.google.com/signin/chrome/sync/identifier?ssp=1&continue=https%3A%2F%2Fwww.google.com%2F&flowName=GlifDesktopChromeSync , so I cannot reproduce this issue.

A couple of questions:
* Are you hitting this bug consistently?
* Can you sign in to http://gmail.com from this instance of Chrome?

Comment 5 by isaac.oy...@gmail.com, Yesterday (36 hours ago) 

Yes, this bug happens every time I try and sign in.
I am able to sign into gmail, but this has no effect on the chromium sign-in page.
Project Member

Comment 6 by sheriffbot@chromium.org, Yesterday (36 hours ago)

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 7 by susan.boorgula@chromium.org, Yesterday (34 hours ago)

Labels: Needs-Triage-M73

Comment 8 by msarda@chromium.org, Today (16 hours ago)

Cc: nickk@google.com
Looping in Google auth server-side engineers as I am at a loss here - I do not understand why Google auth server would reply 404 for https://accounts.google.com/signin/chrome/sync but allow sign-in from Gmail to proceed.

Nick: Would you be able to help with this question?

Comment 9 by nickk@google.com, Today (8 hours ago)

Cc: yananj@google.com
►

Sign in to add a comment