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Issue metadata

Status: Unconfirmed
Owner: ----
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug



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CloudPrint does not re-prompt for authentication from the "Select a destination" screen

Reported by wgib...@htps.us, Jan 15

Issue description

UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36

Steps to reproduce the problem:
1. Sign in using a primary account (i.e. GSuite account)
2. Add a CloudPrint printer from an alternate account (i.e. GMail account)
3. wait several days/weeks until this login seems to need to re-authenticate
4. Attempt to print via dots>print>destination change button> use "showing destination for" dropdown to select the secondary account

What is the expected behavior?
list the CloudPrint printer from the secondary account, OR re-prompt the user to complete a re-authentication

What went wrong?
there is no indication that the account is no longer authenticated, and the 2nd account's CloudPrint printer is not listed as a destination

Did this work before? N/A 

Chrome version: 71.0.3578.98  Channel: stable
OS Version: OS X 10.14.2
Flash Version: 

The current workaround is to complete this process:
dots>print>destination change button> use "showing destination for" dropdown to select "Add account..." and login using the secondary account
 
Labels: Needs-Triage-M71

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