New issue
Advanced search Search tips
Note: Color blocks (like or ) mean that a user may not be available. Tooltip shows the reason.

Issue 921302 link

Starred by 5 users

Issue metadata

Status: Untriaged
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



Sign in to add a comment

Netflix Android app fails on eve

Project Member Reported by varkha@chromium.org, Jan 12

Issue description

Chrome Version: 72.0.3626.49
OS: Chrome OS
Platform: 11316.66.0 (Official Build) beta-channel eve
Firmware Version: Google_Eve.9584.174.0
ARC: 5208764

What steps will reproduce the problem?
(1) Install Netflix Android app (or use previously installed)
(2) Sign in
(3) Try to stream (playing back downloaded content also fails)

What is the expected result?
Can stream

What happens instead?
Error 5.10
"There is a problem playing the video. Please try again. (5.10)"

Anecdotally, this started after the latest Chrome update on beta channel today (was working in the morning, got an "reboot to update in 18 days" notification, rebooted and NF is not happy anymore).

Downloading content for offline viewing in Android NF app works (but cannot view with the same error once it is downloaded).
Same Pixelbook can stream the same NF content in a browser just fine.
Tried powerwash (switch to dev mode and back enduring complete erase), no luck.
 
Screenshot 2019-01-11 at 23.03.55.png
13.7 KB View Download
Cc: ericde@chromium.org
Components: -Internals>Media>Encrypted

Sign in to add a comment