New issue
Advanced search Search tips

Issue 921144 link

Starred by 1 user

Issue metadata

Status: Unconfirmed
Owner: ----
Cc:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



Sign in to add a comment

Aw snap on all pages, support, help, setting, welcome.

Reported by behernan...@gmail.com, Jan 11

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:64.0) Gecko/20100101 Firefox/64.0

Steps to reproduce the problem:
Just need to open the browser and it crashes.

What is the expected behavior?
I expect to be able to access the browser, it's help, support, welcome page, 

What went wrong?
aw snap!

Crashed report ID: can't acces get aw snap!

How much crashed? Whole browser

Is it a problem with a plugin? No 

Did this work before? N/A 

Chrome version: Can't access get aw snap!>  Channel: n/a
OS Version: 2008 R2
Flash Version: Shockwave Flash 32.0 r0

I have uninstalled and re-installed. I have downloaded a new installer. I have tried a known good installer. I have changed the registry value for, "hkey/local_user/Software/Google/Chrome/bdbeacon/state" value from 1 to 0. I have followed all the troubleshooting steps I could find on the google forum: I.e. clearing cache, uninstalling/re-installing, reboot, etc.

This happened previously and a re-install fixed the issue for awhile. and then it re-occurred and I am unable to resolve this.
 

Comment 1 by jmukthavaram@google.com, Jan 16 (6 days ago)

Cc: jmukthavaram@chromium.org
Labels: Needs-Milestone Needs-Feedback
Thanks for filing the issue.
Could you please uninstall chrome & install chrome from this link (https://www.chromium.org/getting-involved/dev-channel) & try to check chrome & let us know your update on the same.If still issue occurs, please provide us chrome version from chrome://version.

Sign in to add a comment