xfinity stream does not work on canary but does on chrome
Reported by
hisgirl5...@gmail.com,
Jan 9
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3665.0 Safari/537.36 Example URL: https://www.xfinity.com/stream/ Steps to reproduce the problem: 1. sign in to xfinity 2. go to xfinity stream 3. redirects me saying we've run into a problem and makes me start from beginning What is the expected behavior? on chrome once i sign into xfinity i press xfinity stream and it directs me to the site to watch tv i have to fix my flash then reload and its fine. What went wrong? the actual xfinity site is working but when i go to xfinity stream it directs me to we have a problem page and makes me sign out and in but i can do this over and over and still get no where. I even tried to fix the flash and still nothing its saying im not a xfinity customer ...i have a log in and it should work anywhere bc its "tvtogo" so not sure what to do to make it work figured id report the problem since this is new attachment (1) shows me correctly signed in attachment (2) shows that it wont let me go to stream and says signing out will fix it...it dont! ive tried a million times Does it occur on multiple sites: No Is it a problem with a plugin? No Did this work before? No Does this work in other browsers? Yes Chrome version: 73.0.3665.0 Channel: canary OS Version: 10.0 Flash Version: wow64_adobe-flash-for-window like i said it works fine on regular google chrome i can sign right in and watch on any internet connection on any computer but not on canary idk if its flash related or not but any suggestions on how to fix or i you can make it work that would be great bc i would like to use the new site to try it out im in the process of learning coding so i like new thanks
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Jan 9
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Jan 10
Thanks for filing the issue! Tries testing the issue by navigating to URL: https://www.xfinity.com/stream/, able to navigate to URL successfully but we didn't find way to sign-up into it, it's showing options only for sign-in. @Reporter: If possible could you please provide sample test credentials to test and confirm the issue which helps us in further triaging it in better way. Thanks!
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Jan 13
I don't have anything but my personal sign in. I do not want to postv that publicly I can either do a video of what it's doing or someone give me personal email to send my sign in to On Thu, Jan 10, 2019, 5:08 AM viswa.ka… via monorail < monorail+v2.1886622140@chromium.org wrote:
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Jan 13
Thank you for providing more feedback. Adding the requester to the cc list. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Jan 18
(4 days ago)
As per comment #4, Could you please send credentials to phanindra.mandapaka@chromium.org for further triaging the issue. Thanks..! |
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Comment 1 by dtapu...@chromium.org
, Jan 9