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Issue 920178 link

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Issue metadata

Status: Unconfirmed
Owner: ----
Cc:
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EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Compat



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xfinity stream does not work on canary but does on chrome

Reported by hisgirl5...@gmail.com, Jan 9

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3665.0 Safari/537.36

Example URL:
https://www.xfinity.com/stream/

Steps to reproduce the problem:
1. sign in to xfinity 
2. go to xfinity stream 
3. redirects me saying we've run into a problem and makes me start from beginning 

What is the expected behavior?
on chrome once i sign into xfinity i press xfinity stream and it directs me to the site to watch tv i have to fix my flash then reload and its fine. 

What went wrong?
the actual xfinity site is working but when i go to xfinity stream it directs me to we have a problem page and makes me sign out and in but i can do this over and over and still get no where. I even tried to fix the flash and still nothing its saying im not a xfinity customer ...i have a log in and it should work anywhere bc its "tvtogo" so not sure what to do to make it work figured id report the problem since this is new 
attachment (1) shows me correctly signed in 
attachment (2) shows that it wont let me go to stream and says signing out will fix it...it dont! ive tried a million times  

Does it occur on multiple sites: No

Is it a problem with a plugin? No 

Did this work before? No 

Does this work in other browsers? Yes

Chrome version: 73.0.3665.0  Channel: canary
OS Version: 10.0
Flash Version: wow64_adobe-flash-for-window

like i said it works fine on regular google chrome i can sign right in and watch on any internet connection on any computer but not on canary idk if its flash related or not but any suggestions on how to fix or i you can make it work that would be great bc i would like to use the new site to try it out im in the process of learning coding so i like new thanks
 
signedin( 1).png
733 KB View Download
itwentwrong(2).png
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 Issue 920179  has been merged into this issue.
Labels: Needs-Triage-M73
Cc: viswa.karala@chromium.org
Components: Internals>Plugins>Flash
Labels: Triaged-ET Needs-Feedback
Thanks for filing the issue!

Tries testing the issue by navigating to URL: https://www.xfinity.com/stream/, able to navigate to URL successfully but we didn't find way to sign-up into it, it's showing options only for sign-in.

@Reporter: If possible could you please provide sample test credentials to test and confirm the issue which helps us in further triaging it in better way.

Thanks!
I don't have anything but my personal sign in. I do not want to postv that
publicly I can either do a video of what it's doing or someone give me
personal email to send my sign in to

On Thu, Jan 10, 2019, 5:08 AM viswa.ka… via monorail <
monorail+v2.1886622140@chromium.org wrote:
Project Member

Comment 5 by sheriffbot@chromium.org, Jan 13

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Feedback
As per comment #4, Could you please send credentials to phanindra.mandapaka@chromium.org for further triaging the issue.

Thanks..!

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