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Issue metadata

Status: Unconfirmed
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Chrome doesn't give option to 'allow' a webcam or mic

Reported by b...@evercast.us, Jan 3

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36

Steps to reproduce the problem:
1. I deleted google meet from my allowed webcam and mic devices in chrome settings
2. When I go back to google meet, it doesn't show the button to 'allow' the devices again. 
3. 

What is the expected behavior?
it should show the allow button so google meet can access webcam and mic. 

What went wrong?
We've had a few customers have this issue. The strange thing is after a few weeks, the problem magically went away. Then, I tried the same steps again and the problem came back. It seems to be only on webrtc platforms that this issue happens. Right now, I can't access any webrtc platforms and I'm 100% sure my webcam and mic are plugged in because other programs can use them. 

Did this work before? N/A 

Chrome version: 71.0.3578.98  Channel: stable
OS Version: 10.0
Flash Version: 

I've seen other people posting about the issue. 
https://productforums.google.com/forum/#!topic/chrome/elh21Lgnc3s

and

https://productforums.google.com/forum/#!topic/chrome/eVnS_qzmrUc;context-place=topicsearchin/chrome/category$3Awindows-10%7Csort:relevance%7Cspell:false
 
Components: Blink>GetUserMedia>Webcam
Labels: Needs-Triage-M71
Cc: phanindra.mandapaka@chromium.org
Labels: Triaged-ET Needs-Feedback
Thanks for filing the issue...

Unable to reproduce the issue on reported chrome version 71.0.3578.98 using Windows 10. Attaching screenshot for reference.
Steps: 
------
1. Launched reported chrome 
2. Opened google meet and clicked allows notifications and opened chrome://settings >> deleted allowed webcam and mic devices in chrome settings. 
3. Opened google meet 
As we have observed that the allow notification 

@Reporter: Could you please check the process that we have followed and retry this issue with fresh profile without any extensions & apps or reset all the flags and let us know if issue still persists.

Thanks.!
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