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Issue 918257 link

Starred by 4 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Jan 17
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 3
Type: Bug



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Low-battery notification wasn't shown

Project Member Reported by axy@google.com, Dec 29

Issue description

Currently, when the battery gets too low ChromeOS simply shuts down (showing the red battery on a black screen). This is pretty frustrating since I don't have a habit of checking the battery status to make sure it is charged.

It would be much better if a notification would pop up some time before this happens to warn the user that the battery is about to run out so that the user can plug in a charger.
 
Labels: Needs-Feedback
Status: Unconfirmed (was: Untriaged)
Chrome OS has displayed low-battery notifications for years. See https://chromium.googlesource.com/chromiumos/platform2/+/master/power_manager/docs/battery_notifications.md.

If you're not seeing them for some reason, please file a feedback report the next time you see the issue and comment on this bug with the account you used.
Yes, I approved of this. The current notification could be revamped. 👍

Comment 3 by axy@google.com, Jan 16 (6 days ago)

I submitted a feedback report about this last night under the username alyosha.be@gmail.com.

For what it's worth, this time I did see a low battery notification - less than a second before the computer shut down. I think the notification was for 1% battery, but I'm not sure. It seems like at least in some cases these notifications don't come early enough to be of use.


Project Member

Comment 4 by sheriffbot@chromium.org, Jan 16 (6 days ago)

Cc: derat@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 5 by derat@chromium.org, Jan 17 (6 days ago)

Cc: tbroch@chromium.org
Labels: -Type-Feature Type-Bug
Summary: Low-battery notification wasn't shown (was: Feature request: Low battery notification)
Todd, mind checking out powerd.PREVIOUS (I assume) from the feedback report to see what happened here? (I don't have access at the moment.) The last few battery readings should be informative. Thanks!

No idea what hardware this is referring to, but issue 890067 may be related.

Comment 6 by tbroch@google.com, Jan 17 (5 days ago)

Status: WontFix (was: Unconfirmed)
Device is a samus (pixelbook 2015).  Last few readings are interesting indeed,

[0115/210458:INFO:daemon.cc(750)] On battery at 10% (displayed as 6%), 0.773/7.801Ah at 0.735A, 44m45s until empty (26m41s until shutdown)
[0115/210528:INFO:daemon.cc(750)] On battery at 10% (displayed as 6%), 0.762/7.801Ah at 1.186A, 44m38s until empty (26m21s until shutdown)
[0115/210534:INFO:daemon.cc(750)] On battery at 0%, 0.001/6.951Ah at 1.592A, 3s until empty (0s until shutdown)

Goes from 10% to nearly zero (1mAh) in 6 seconds.

Also appears battery is showing signs of fatigue via power_supply_info

  full charge (Ah):        6.951
  full charge design (Ah): 9.515

Based on those numbers battery can only hold 73% of its original capacity.

Looks WAI given the batteries quick loss of capacity.  Going to close.

Optimally I'd recommend getting a replacement device if possible.

Comment 7 by axy@google.com, Jan 17 (5 days ago)

Thanks for checking on the readings.

I'm not likely to get a replacement device since this laptop works perfectly otherwise.

I think a lot of people similarly don't want to (or can't, for financial reasons) buy a new device just because the battery isn't what it used to be.

Perhaps it would be better to allow the user to adjust the low battery notification threshold?

Comment 8 by tbroch@chromium.org, Jan 17 (5 days ago)

I'd like to think this case is fairly isolated as I've not seen too many similar reports and hopefully thats because the battery's BMU should be factoring in battery aging as part of its capacity remaining calculations. 

Adding user config to set low battery notification comes with its own perils & implementation cost as well.  If you feel strongly I'd recommend filing a new bug to explore that possibility.


Comment 9 by derat@chromium.org, Jan 18 (5 days ago)

There's no way that UX is going to support adding a setting for the threshold for the low-battery notification, so I'd recommend skipping filing a bug. :-P

Todd, while it won't help here, is it possible that this sort of thing may be handled better in other ECs? Even if the battery's capacity has gone down, it seems pretty weird to see the reported charge drop like that. Is that something that you've seen before? I haven't heard of it and am wondering if it's a samus-specific thing.

Comment 10 by tbroch@chromium.org, Jan 18 (5 days ago)

I haven't seen it before on any particular CrOS device outside a rare one-off like this.  

Might be some UMA data slicing we can do to look for increase in shut-down reason == low battery across battery health == [70, 80, 90, 100] to see if there a higher incidence.

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