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Issue 918202 link

Starred by 3 users

Issue metadata

Status: WontFix
Owner:
Closed: Jan 18
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 3
Type: Bug



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[Dru]: Aw, Snap and browser crashes while video playback

Project Member Reported by hsiangc@chromium.org, Dec 28

Issue description

Google Chrome   73.0.3644.0 (Official Build) 
Platform        11476.0.0 (Official Build) dev-channel 
JavaScript      V8 7.3.171
Flash   32.0.0.114

What steps will reproduce the problem?
(1)Play any video/movie on Youtube or Netflix
(2)After playback for a moment
(3)Issue observed, Aw, Snap pop up and browser crashes

What is the expected result?
No crash

What happens instead?
Aw, Snap pop up and browser crashes


Feedback:
https://listnr.corp.google.com/report/85874041689

Crash ID: e17bc9eeb52e4162
 
Same here... crashes when there's video element with Blob/Base64 src value.. 
Labels: crosvideo-untriage
Owner: hiroh@chromium.org
I will triage this tomorrow.
Labels: ReleaseBlock-Dev
This is out of memory crash; the Netflix tab is consuming over 2GiB of memory.
This has been confirmed to only impact Dru? Or is this a wider issue?
Status: Assigned (was: Untriaged)
I cannot reproduce this issue by playing 4K video on Youtube with multiple tabs, either on latest canary and the reported version, 11476.0.0.
Looking the report, Netflix tab consumes 2GB memory, and Youtube tab does 2GB too. It seems really awful.
Could you help me to know more what happens on your device, by providing me with the following info?
1.) chrome://media-internals log. There is "Save log" button.
2.) memory usage of GPU process and Browser process, and YouTube/Netflix tabs, immediately before crash happens.

Thank you very much in advance.
Pinged hsiangc@ for an update.
The issue no reproduce on M-73 build  11541.0.0/ 73.0.3664.0
Was there any code changes made from initial report of the issue and now? hiroh@ do you want to keep this bug open (but downgrade) for the consumption problem?
Labels: -Pri-1 Pri-3
> Was there any code changes made from initial report of the issue and now?

I have no idea. I think there should have had some memory leakage (unrelated to video part, I guess) in the build and this was fixed now?

> hiroh@ do you want to keep this bug open (but downgrade) for the consumption problem?

I want to keep in my mind this until we find what fixed this issue.
cindyb@, do you know some person who tracks memory status in whole chrome/chromeos?
Cc: diand...@chromium.org
+ dianders@ listed as memory leaks POC. Can you help here?
Labels: -ReleaseBlock-Dev
Removing RBD and moving forward with dev. Investigation can continue.
Cc: briannorris@chromium.org sonnyrao@chromium.org
I might not be the right POC for memory leaks these days.  There's a whole memory team who has been focused on helping with these situations and I haven't had time to keep up with their latest.  Sonny might be a good place to start?  Also Brian might be interested.
I'm not sure this is a system-level issue -- it seems like there's a leak in the Netflix site and since the site is focused, we won't kill that tab.  In the past there was someone in Chrome media who owned or dealt with Netflix issues, but I'm not sure who that would be.

Comment 14 Deleted

Cc: dalecur...@chromium.org
I think memory leakage doesn't happen on GPU process.

> In the past there was someone in Chrome media who owned or dealt with Netflix issues, but I'm not sure who that would be.

+dalecurtis@, is anyone in media team in charge of memory issues?
Cc: alberto@chromium.org
Also +alberto -- said he had some Netflix contacts
Cc: ericde@chromium.org xhw...@chromium.org

Comment 18 by hiroh@chromium.org, Jan 18 (5 days ago)

Labels: -crosvideo-untriage
Status: WontFix (was: Assigned)
I consider this is temporary Netflix side issue or general chrome issue, not GPU process side issue.
Let me close this and reopen again if the issue happens again.

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