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Issue 917969 link

Starred by 3 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Yesterday
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Android
Pri: 3
Type: ----



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all apps including default apps are crashing after software update

Reported by mohammad...@gmail.com, Dec 27

Issue description

Device name: Samsung Galaxy J7 (2016)

From "Settings > About Chrome"
Application version:
Operating system:

URLs (if applicable):

Steps to reproduce:
(1)
(2)
(3)

Expected result:


Actual result:



 
Labels: Needs-triage-Mobile
Cc: chelamcherla@chromium.org
Labels: Triaged-Mobile Needs-Feedback
@mohammademran: Issue is seen with chrome app too? If so please provide 16 digit crash id from chrome://crashes. This would help in further triaging of the issue.

Thanks!
I have p20 pro, chrome is working fine, opening links in facebook for example is crashing, also search using google app, gmail also crashing. The crash is unexpected exiting from the app without any dialog that indicate the error or suggests to report just white screen for seconds and exit. 
Components: Mobile>WebView
Please provide version of Chrome that you are using and a bugreport from adb since this is likely WebView.

Comment 5 by mohammad...@gmail.com, Jan 16 (6 days ago)

I have factory reset the phone and now its working fine
Project Member

Comment 6 by sheriffbot@chromium.org, Jan 16 (6 days ago)

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 7 by ctzsm@chromium.org, Jan 16 (6 days ago)

Labels: Needs-Feedback
mohammademran@, after factory reset, did you update chrome/webview on your device? What's the version of Chrome/WebView you are currently using?

Comment 8 by ctzsm@chromium.org, Jan 16 (6 days ago)

Cc: ctzsm@chromium.org

Comment 9 by ibrahim....@gmail.com, Jan 18 (4 days ago)

Also me, I did factory reset to the phone and now its working fine. After I did the factory reset I checked the webview it was disabled. after few days I re-checked it, it was enabled again and updated to last version of Dec 18, 2018(from store) and it is working fine 

Comment 10 by chelamcherla@chromium.org, Yesterday (47 hours ago)

Status: WontFix (was: Unconfirmed)
As per c#9 closing this issue, please feel free to raise a new issue if this is still seen.

Thanks!

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