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Issue 917601 link

Starred by 5 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Jan 3
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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google and opera can't connect to the internet - ERR_CONNECTION_CLOSED firefox can

Reported by groovyst...@gmail.com, Dec 22

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:64.0) Gecko/20100101 Firefox/64.0

Example URL:
all URL 

Steps to reproduce the problem:
1.start chrome or opera 
2. that's it
3. ERR_CONNECTION_CLOSED

What is the expected behavior?
I can connect to any website that is up

What went wrong?
It won't connect to the internet

Did this work before? Yes not sure, I was updated

Chrome version: <Copy from: 'about:version'>  Channel: n/a
OS Version: 10.0
Flash Version: Shockwave Flash 32.0 r0

trying to use Joule extensions, I have a btc node running
 
Screenshot_2.jpg
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Screenshot_3.jpg
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Labels: Needs-Bisect Needs-Milestone
Do a "DNS Flush" in Windows. 👍
Tried that, didn’t work for Chrome or Opera
Cc: swarnasree.mukkala@chromium.org
Labels: Triaged-ET Needs-Feedback
Unable to reproduce the issue on latest stable #71.0.3578.98 using Windows 10 by following steps as per comment#0. Observed that chrome opened successfully.

@reporter: Could you please collect and attach a "chrome://net-export" log. Instructions can be found here: "https://sites.google.com/a/chromium.org/dev/for-testers/providing-network-details". Requesting you to provide the chrome version details by navigating to "chrome://version" so that it would be really helpful in further triaging of the issue.
Thanks.!
++ correction

Unable to reproduce the issue on latest stable #71.0.3578.98 using Windows 10 by following steps as per comment#0. Searched for random pages and observed that the pages opened successfully and @reporter, please provide net-log details as per comment#4.
Google Inc.
Copyright 2018 Google Inc. All rights reserved.
Google Chrome 71.0.3578.98 (Official Build) (64-bit) (cohort: Stable)
Revision 15234034d19b85dcd9a03b164ae89d04145d8368-refs/branch-heads/3578@
{#897}
OS Windows
JavaScript V8 7.1.302.31
Flash 32.0.0.101
C:\WINDOWS\system32\Macromed\Flash\pepflashplayer64_32_0_0_101.dll
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36
(KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36
Command Line "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe"
--flag-switches-begin --flag-switches-end
Executable Path C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Profile Path C:\Users\Bob Struwe\AppData\Local\Google\Chrome\User
Data\Default
Variations b7d3b6c2-3f4a17df
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Project Member

Comment 7 by sheriffbot@chromium.org, Dec 25

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Feedback
@reporter: As mentioned in comment#4 could you please collect and attach a "chrome://net-export" log. Instructions can be found here: "https://sites.google.com/a/chromium.org/dev/for-testers/providing-network-details" which helps in further triaging/investigating the issue. 

Thanks.!
Sorry, I thought I had it attached on the last email
Project Member

Comment 10 by sheriffbot@chromium.org, Dec 26

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: -Needs-Bisect Needs-Feedback
Adding Needs-Feedback label back and waiting for net-log information to be provided by the reporter, so that it would help in further triaging of the issue. 
The issue seems to be specific to the network, hence removing Needs-Bisect label.
Thanks.!
Is this not the correct file that you are asking for? I followed the
instructions exactly.
Project Member

Comment 13 by sheriffbot@chromium.org, Dec 28

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Does edge connect to the internet?

The most common reason for connectivity differences between Chrome and Firefox is use of different proxy settings. Check what proxy settings Firefox is using and if they match what Chrome is using (NetExport log will show what Chrome's settings were).

Also, are you relying on localhost URLs being sent through a proxy?
I’ve sent the net export log to this email address a couple of times, are you not receiving it, or is it not giving you useful information? I didn’t change anything other than you PNP and port forwarding for my bitcoin know but opera was running before that and chrome and after it
I received no such email, what address did you send to?

The questions in comment #14 however are still applicable:
 * Does Edge work?
 * What are your proxy settings in Firefox? Are you using any Firefox extensions that modify proxy settings?
Edge works on some websites, but not on others. Doesn't work for bing or
google. I'm using system proxy settings. Opera stopped working before I
started using firefox, so I don't think it's an extension issue.

I've attached the net export log again, please let me know if you received
it, I've sent it several times
Labels: Needs-Feedback
Who are you sending the log to?

> Opera stopped working before I started using firefox, so I don't think it's an extension issue.

I am not suggesting that Firefox broke your Opera, but rather that Firefox may be using different proxy settings (for instance either manually configured, or managed by a Firefox extension).

I replied to your previous email with the attachment
Project Member

Comment 20 by sheriffbot@chromium.org, Jan 3

Cc: eroman@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Check that the email was sent to eroman@chromium.org, and not the Reply-To from monorail (chromium@monorail-prod.appspotmail.com)?

Or you can add the attachment here, or share via Google Drive.
Status: WontFix (was: Unconfirmed)
Thanks, I have received over email now.

It shows that you are not using a proxy, and every socket is failing with ERR_CONNECTION_CLOSED.

Given that Firefox is working, you probably need to use a proxy to access the internet and have that configured in Firefox but not in your system settings.
I'm already using a VPN, should I use a proxy server as well just to use
chrome and opera? Is there a free proxy server, or should I pay for it?
I used a proxy server from this website, and Opera, Chrome, and Firefox are
all working while I'm connected to my VPN: https://free-proxy-list.net/

Is this safe to do?
I can't offer advice on VPNs/proxies to use.

The Chrome help forum may be a better place to get help:
https://productforums.google.com/forum/#!forum/chrome

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