Unable to remove the user profile due to there is no button to confirm removal. |
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Issue descriptionChromeOS version: 71.0.3578.94 (11151.59.0 (Official Build) beta-channel) ChromeOS device model: Google_Veyron_Minnie.6588.237.0 Case#: 17379078 Description: Unable to remove the user profile due to there is no button to confirm removal. [Reproducible steps] 1. Launch Chromebook device with Japanese as a startup language. 2. On login window, click the arrow on the right of its profile. 3. Click [ Remove this user ] 4. On the confirmation screen there is no button to confirm removal Repro Video: https://drive.google.com/open?id=1q4-9fMshSPlS51TbdEemMui4hVtxks0l Current Behavior / Reproduction: user is not able to delete user profile from the login window. Expected Behavior: able to delete the user profile from user login window. Workaround: ->Change Display Chrome OS setting to other languages, such as Eng. ->Enabling User Data in the Admin console to remove the user on the account. Additional info. ->It seems like that JP language is only affected, because I verified a few other languages. (Chinese (Traditional) and Hindi, but those languages are not affected.) ->A smiler case: crbug.com/902362 Drive link to logs: https://drive.google.com/open?id=15JIuT84HjuX6nLp4aVB3IvxuDoXDfgNj (Time window 21 Dec 2018 18:46) Repro video:https://drive.google.com/open?id=1q4-9fMshSPlS51TbdEemMui4hVtxks0l
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Jan 8
@qnnguyen: Looks like crbug.com/902362 is fixed for English users but Japanese users are still facing the same issue. Could you take a look? Should we re-open crbug.com/902362 and mark this one as duplicate?
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Jan 10
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Jan 10
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Jan 10
We've already pushed stable for M71 so it's not really a RBS. Which boards is this impacting? Limited to Veyron_Minnie? Do you have a fix? Owner?
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Jan 10
Why was this marked enterprise? Doesn't seem like it's enterprise-related. Marking as privacy related as anything that prevents users from removing their data has privacy implications.
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Jan 10
CL in progress here: https://chromium-review.googlesource.com/c/chromium/src/+/1405494
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Jan 11
@kbleicher: Removed RBS label. Thanks. I apologize for the confusion. @atwilson: Thanks for the pointer. I will post a comment on our internal triage doc.
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Jan 11
The following revision refers to this bug: https://chromium.googlesource.com/chromium/src.git/+/9970df428e34a6f10570ef3f069593351a4e93df commit 9970df428e34a6f10570ef3f069593351a4e93df Author: Quan Nguyen <qnnguyen@chromium.org> Date: Fri Jan 11 19:13:14 2019 cros: Fix Japanese login dropdown going off screen This caps the line height at 20 px so that the Japanese text doesn't make the bubble too large. It also sets the bubble parent container to MenuContainer so the remove-user button is clickable if there is overlap with the shelf. Bug: 917308 Change-Id: I9cfae49c6973c5fdf8fe20374fe17c7fbe60ecee Reviewed-on: https://chromium-review.googlesource.com/c/1405494 Reviewed-by: Jacob Dufault <jdufault@chromium.org> Commit-Queue: Quan Nguyen <qnnguyen@chromium.org> Cr-Commit-Position: refs/heads/master@{#622085} [modify] https://crrev.com/9970df428e34a6f10570ef3f069593351a4e93df/ash/login/ui/login_bubble.cc
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Jan 11
This issue has an owner, a component and a priority, but is still listed as untriaged or unconfirmed. By definition, this bug is triaged. Changing status to "assigned". Please reach out to me if you disagree with how I've done this.
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Jan 15
This bug fixes the bug for the Japanese remove-user-button going offscreen, with the caveat that on 11-inch screens, the user-menu may go somewhat offscreen, but with the button still almost fully visible.
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Yesterday
(27 hours ago)
We tried again today on our testing Chromebook Dell device with the stable version of 71.0.3578.127, and found the recurrence of this issue when Japanese profile is tried to remove from the affected. Therefore, I would appreciate if if you could research again in order to completely resolve this issue. Thank you for assistance on this issue.
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Today
(2 hours ago)
We tried again today on our testing Chromebook Lenovo device with the dev version of 73.0.3699.0, and found the recurrence of this issue when Japanese profile is tried to remove from the affected device as attached at: Repro video on M73 dev: https://drive.google.com/open?id=13DfgG-njNNEv7UOa2_aCUNuTxCd7-CtL Therefore, I would appreciate if if you could research again in order to completely resolve this issue. Thank you for assistance on this issue. |
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Comment 1 by ryutas@chromium.org
, Jan 3Owner: eryen@chromium.org