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Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Today
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Mac
Pri: 2
Type: Bug



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Chrome displaying printers that are not installed on macOS 10.14+

Reported by bcourt...@erschools.com, Dec 20

Issue description

UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36

Steps to reproduce the problem:
1. Upgrade to macOS Mojave
2. Have printers that are discoverable on the network, but that are not installed on the Mac (They show up in "Nearby Printers" menu for all other programs)
3. Try to print, the printers that have not been installed show up as an available option.
4.  Uninstalled printers give an error of: "The selected printer is not available or not installed correctly"

What is the expected behavior?
Any "nearby printers" did not appear as a choice in Chrome until macOS 10.14+.  They should not be shown unless installed.

What went wrong?
Printer list shows all discoverable printers on network whether installed or not.  Trying to print to a printer that hasn't been installed gives an error of:  "The selected printer is not available or not installed correctly"

Did this work before? Yes macOS 10.13 and lower

Chrome version: 71.0.3578.98  Channel: stable
OS Version: OS X 10.14.2
Flash Version:
 
Screen Shot 2018-12-20 at 2.37.44 PM.png
159 KB View Download
Screen Shot 2018-12-20 at 2.38.25 PM.png
74.0 KB View Download
Components: Internals>Printing
Labels: Needs-Triage-M71
Components: -Internals>Printing UI>Browser>PrintPreview
It sounds like you are saying this is a new feature in macOS 10.14. Do you happen to know is this feature is documented somewhere? Knowing what mechanism is causing these printers to appear is a good first step to fixing this.
Labels: Needs-Bisect
Cc: viswa.karala@chromium.org
Labels: Triaged-ET Needs-Feedback
Unable to test the issue on chrome reported version# 71.0.3578.98 using Mac Mojave 10.14.2, as printer set-up is not available at ET end to test the issue.

@Reporter: Could you please respond to comment# 3, hence adding Needs-Feedback label to it.

Thanks!

Comment 6 by ellyjo...@chromium.org, Today (18 hours ago)

Status: WontFix (was: Unconfirmed)
Mac triage: WontFix issue without feedback or repro steps. Please reopen this bug if you have either of those things.

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