M71: IN users on Windows being redirected to Google Custom Search |
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Issue descriptionChrome Version : 71.0.3578.98 Description: M71 users on Windows in India are getting search results from Custom Search Engine instead of Google Search. We are not able to replicate the issue on our end. https://listnr.corp.google.com/report/85847295085 https://listnr.corp.google.com/report/85849753446 https://listnr.corp.google.com/report/85851023447 https://listnr.corp.google.com/report/85851726985 https://listnr.corp.google.com/report/85852963428 https://listnr.corp.google.com/report/85851788603 https://listnr.corp.google.com/report/85855208028 https://listnr.corp.google.com/report/85853909067
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Dec 21
Unable to reproduce the issue on chrome reported version# 71.0.3578.98 using Windows-10. Able to see the search results in default google search engine. haowen@ Could you please let us know if the reporters are seeing the issue in Incognito mode or in new user profile as well. Not sure but could be due to some 3rd party extensions. Adding proper component and requesting trieb@ for help in investigating this further. Thanks!
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Dec 26
Below are more reports received regarding CSE (Custome search engine) issue. None of the users confirmed if they have experienced this in incognito mode or new user profile. https://listnr.corp.google.com/report/85857506444 https://listnr.corp.google.com/report/85857485095 https://listnr.corp.google.com/report/85856577679 https://listnr.corp.google.com/report/85856445772 https://listnr.corp.google.com/report/85865755598 https://listnr.corp.google.com/report/85865115297 https://listnr.corp.google.com/report/85864008490 https://listnr.corp.google.com/report/85858086303 https://listnr.corp.google.com/report/85857938542 But, one of the users confirmed in the report that tried resetting the account and reinstalling chrome. https://listnr.corp.google.com/report/85855198402
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Jan 7
Sorry, I know very little about this. First guess would be some kind of malware that changes the default search engine? Adding some components/search_engines owners who might know more.
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Jan 7
They probably have some extension installed. Can we ask the user to examine chrome://settings/searchEngines page and make a screenshot of it?
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Jan 8
Moving into omnibox triage queue, to make sure this isn't forgotten about. Asking a user for a screenshot would be nice. Some data (e.g., histograms) comes with these feedback reports. I'm not sure what of it would help. I checked the default search provider histogram and it (correctly) recognizes that the default search provider is associated with the Google domain. We already knew that.
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Jan 8
We're not able to contact users for screenshots. We'll check if there's anything mention in current reports.
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Jan 10
orinj: Would this be related to the recent changes in the international search providers at all? If not, just unassign yourself. I agree we should get a list of their extensions / search engines.
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Jan 11
No, the changes to search providers haven't launched yet - that will be M73. I can try to help out with this bug if we get more data, but I don't think I'm ready to own it yet. Leaving open for a search_engines owner (or security expert) for now. +1 to the idea that we need more input & clues for how to repro. The listnr.* links do have an extensions_sanitized list under the Product Specific Data section... and some of those extensions do look suspicious. So my initial assessment is in agreement with vasilii@ and treib@ -- looks like third party code doing something interesting. |
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Comment 1 by gov...@chromium.org
, Dec 20