Citrix Windows screen-locking is deferred when display is turned off on Chromebox |
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Issue descriptionCitrix created a test build incorporating the chrome.power api features (with the level set to "system") in response to a customer request. The intended behavior was for the Windows session to screenlock after 10 minutes. On a chromebook, this works as intended: once the user stops interacting with the device, the idle timer starts. After 5 minutes, the screen dims. After 6 minutes, it turns off. After 10 minutes, the screen locks. - On a chromebox, however, the timer resets when the monitor goes dark. After six minutes, the screen turns off. At 10 minutes, nothing happens. At 16 minutes, the screen locks. It seems like the external monitor turning off may either be resetting the idle timer or may be sending a signal that makes it seem like some user activity has taken place. This seems like a bug, can we investigate? (Citrix did also try implementing the power level "display", which prevents the screen from turning off. This worked, but keeping the screen on for so long is undesired.)
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Jan 9
Is the behavior encountered by Citrix actually tied to the differences between battery and AC power documented here that might have been perceived as a chromebook vs chromebox issue? https://chromium.googlesource.com/chromiumos/platform2/+/master/power_manager/docs/inactivity_delays.md Note, the total difference in delay is 6 mins, which matches the testing results from Citrix.
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Jan 10
[Citrix]: We are expecting WIndows to lock the windows desktop running on chromebox after 10 mins of user inactivity. While on chromebook it works as expected. I have attached the power logs for both devices as asked in comment1
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Jan 10
I don't know anything about how Windows screen-locking works, and it seems unlikely that Chrome OS power management has much to do with this. My best guess is that the display being turned off might be triggering a synthetic mouse motion event that Windows treats as user activity... but that's just a guess, and I don't know enough about Windows to know how to prove or disprove it.
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Jan 10
Exact behavior when a display gets turne off due to inactivity depends on display, how it's connected. I think Dan's guss isn't far fetched, but we need more information to investigate. Can you file a feedback report first? It'd also be useful if you can test with different type of monitors and see if you get the same issue.
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Jan 10
Some forum posts from windows side, https://social.technet.microsoft.com/Forums/windows/en-US/8a9b5aa7-fe33-4e6d-b39b-8ac80a21fdc2/disable-monitor-off-detection-how?forum=w7itprogeneral https://answers.microsoft.com/en-us/windows/forum/windows_10-power/monitor-off-detection-moving-windows-to-turned-off/58f3d247-b0bf-4990-8627-fb15a94c5167 that at least 'monitor off detection' is mentioned as a feature on windows. chromebox: ---------- [0110/082719:INFO:state_controller.cc(944)] Updated settings: dim=7m screen_off=7m30s lock=0s idle_warn=0s idle=8m30s (suspend) lid_closed=suspend use_audio=1 use_video=1 wake_locks=system ... [0110/083629:INFO:state_controller.cc(104)] Dimming screen after 7m ... [0110/083735:INFO:state_controller.cc(104)] Turning screen off after 7m30s ... [0110/083825:INFO:activity_logger.cc(20)] User activity reported ... [0110/083825:INFO:state_controller.cc(944)] Updated settings: dim=14m screen_off=14m30s lock=0s idle_warn=0s idle=15m30s (suspend) lid_closed=suspend use_audio=1 use_video=1 wake_locks=system [0110/083825:INFO:state_controller.cc(111)] Undimming screen ... [0110/083838:INFO:daemon.cc(972)] Got RequestShutdown message from :1.9 with reason user-request (UI request from ash: power button) So above state transitions is what I'd expect but as mentioned by others not sure where windows would take its user events from. Also if my math is correct it looks like it wasn't 10min ... 0110/083629:INFO:state_controller.cc(104)] Dimming screen after 7m would equate to 08:29:29 however activity was seen at 08:38:25 0110/083825:INFO:activity_logger.cc(20)] User activity reported chromebook: ----------- its only ~30secs long so likely not the right log file. Along w/ feedback reports are there any logs on the citrix / windows side you can include that expose user events there? Also would be good to document the repro in more detail and if possible share the test build w/ developers here to attempt to re-create.
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Jan 10
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Jan 11
with respect to RVG label have confirmed it was not intentional and while its been added auto-magically ( https://groups.google.com/a/google.com/forum/#!msg/monorail-eng/69Kj7hSt0ls/XQQqwaflDwAJ perhaps) no one on this thread can remove it ATM nor was it intended. Adding 'allpublic' label as WA.
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Jan 11
I wonder if we're emitting CancelModeEvent when locking the screen, which then trigger user activity logger? https://cs.chromium.org/chromium/src/ash/wm/lock_state_controller.cc?rcl=4bfafb0ee4eeacf365ac7e0b9fb23cec89739e03&l=365 I'm not familiar with this, but derat@ may know.
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Jan 12
Huh. No, I'm not familiar with ET_CANCEL_MODE either (I'm on the blame list for that line of code, but I suspect it was just a refactoring). Based on the description, your theory sounds plausible, though: // Sent by the system to indicate any modal type operations, such as drag and // drop or menus, should stop. ET_CANCEL_MODE, I don't think that these events are treated as user activity by Chrome OS (i.e. Chrome doesn't forward them to powerd), but I could believe that they're disrupting power management on the Windows side if they make it through to there. Maybe Scott or Ben knows more. |
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Comment 1 by derat@chromium.org
, Jan 2Components: OS>Kernel>Power
Labels: Needs-Feedback