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Starred by 2 users

Issue metadata

Status: Available
Owner:
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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Hide PaletteWelcomeBubble in public sessions

Project Member Reported by michae...@chromium.org, Dec 19

Issue description

CrOS shows a "welcome" bubble when a user signs into a device, if the device has seen a stylus before but the user hasn't seen the bubble before.

In Public Sessions, if a stylus has been seen (and the device doesn't have one built-in), this bubble will *always* show, in every session. This is because the has-been-seen pref is stored in Local State, which is persistent. But the has-shown-bubble pref is stored in the Profile, which is wiped out and recreated (by design) each session.

Demo Mode uses Public Sessions so it's affected by this.

Alternatively, hide the bubble when notifications are silenced via Do Not Disturb (which Demo Mode uses). But the notification would still show in every new Public Session, which is probably undesirable.
 
To repro without a stylus:

add --force-enable-stylus-tools to /etc/chrome_dev.conf

We could hide it. On the other hand, it may not be bad if this notification encourages customers to try out stylus. I think we assume each new demo session is seen by a different customer, so it's not considered repeatitive.
Cc: ovanieva@chromium.org
Yes, but is it the first thing we want them to see? Even if we make sure the screensaver video stays on top, when the user dismisses the video, the bubble would be showing over the Highlights app, too.

In non-Demo Mode public sessions, I'd argue we don't want to show a tutorial-type message to every user, since the use case is often repeated users.
Owner: marcuskoehler@chromium.org
Marcus, what shall we do? I think we should just hide this for every public session.
Cc: marcuskoehler@chromium.org
Labels: -M-72
Owner: wzang@chromium.org
Agreed with Michael from a user point of view. Users want to use a session and not be educated about their device. So, let's hide it in public sessions.

Wenzhao, would this be sth. you can fix?

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