Native Printer does not honor black and white selection or PrintingAllowedColorModes=monochrome |
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Issue descriptionChromeOS version: 70.0.3538.110 https://drive.google.com/open?id=1m8TAgYRwt0MMUx0adFt2JiO9SZyW0jzM 71.0.3578.94 https://drive.google.com/open?id=1csVLrVrsw2lnbNqAudWu01J6pnMe2hcl 72.0.3626.15 https://drive.google.com/open?id=1jvbY_CM480dXaE148CkUWMapcGIpBg8X 59.0.3071.134 https://drive.google.com/open?id=1NImgF2ME3nCp-G2yBfgO9UvqVVaRShXs ChromeOS device model: any Case#: 17476277 Description: Native printer is always printing in color regardless of the checkbox for "black and white" or the policy PrintingAllowedColorModes = monochrome Steps to reproduce: configure any PS native printer (I've tested with the Generic PS printer) select B&W on the print preview or push the policy PrintingAllowedColorModes=monochrome Current Behavior / Reproduction: Extensions_native_printer_force_monocrome_M72.pdf https://drive.google.com/open?id=1S_n2Xqqg-s7NMnOPT_-SqXxBl86odoqu Extensions_native_printer_monocrome_M59.pdf https://drive.google.com/open?id=1geU7vDVx0-tgLUxNbtJRUhvHJlgWe87G Expected Behavior: print monochrome example of output to the same destination printer(cups-PDF) but using CloudPrint https://drive.google.com/open?id=1BzIu1TSeXbZLsnzPP9YNcY-wREKmhDxF Drive link to logs: Customer's log: https://drive.google.com/open?id=1Vd6M53XoMop29zCgBcGr3dtNCc_Um3N5 My log: https://drive.google.com/open?id=1UP5_vSkWIJx-IJiONwwjehRNh7wMm5-t policy: json: https://drive.google.com/open?id=112RmvBswaujc6sWoWPelmd52Npbv6Aj1 pdf: https://drive.google.com/open?id=1H_oZp4lZcnY6VcqQBkiwTla05etgVjYo Customer's video of the issue: https://drive.google.com/open?id=1uiF9ovjI2VfxVW4eBfWpOR4jnaX9NINg it should have been fixed in M59 with https://crbug.com/706003
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Jan 10
Sharp MX-4141N and using the PPD that is built into the policy that is pushed out from Google Admin. I'm also attaching the PPD used when selecting a custom PPD to use for native printer setup.
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Jan 11
My test were done with the generic PS printer
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Jan 19
(4 days ago)
The Generic PS printer doesn't contain any colormodel information to indicate to the printer what color space the document should be printed in. What was left off of that bug was that we obtained the PPD for the printer in question.
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Today
(5 hours ago)
Closing this issue as Won't Fix as it's due to support for a specific printer model - I've logged an internal bug to track adding support for this printer on Chrome OS (b/123256669). |
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Comment 1 by skau@chromium.org
, Jan 9