New issue
Advanced search Search tips

Issue 915452 link

Starred by 1 user

Issue metadata

Status: Unconfirmed
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Android
Pri: 2
Type: Bug



Sign in to add a comment

Extra shortcut appearing on home page

Reported by jfpetru...@gmail.com, Dec 15

Issue description

Steps to reproduce the problem:
1. Place a Chrome in the favorite app zone, on the bottom of android homescreen
2. Restart telephone
3. A grey, not responding shortcut appear at the top of the android homescreen

What is the expected behavior?
No extra shortcuts should appear on the homescreen

What went wrong?
If I place a chrome shortcut in the favorite app zone at the bottom of the homescreen, when I restart the phone another chrome shortcut appears at the top of the homescreen, but this new shortcut is grey and doesn't work. I can only delete it (and it will reappear next time I turn the phone on).

Did this work before? N/A 

Chrome version: 71.0.3578.98  Channel: stable
OS Version: 8.0.0
Flash Version:
 
Labels: Needs-triage-Mobile
Cc: chelamcherla@chromium.org
Labels: Needs-Feedback Triaged-Mobile
@ jfpetrucci: Unable to reproduce this issue on Pixel 2 and Samsung J7. Could you please provide screenshot of homescreen with grey shortcut and device details on which this issue is seen. This would help in further triaging.

Thanks!
It took me a while to reproduce it myself too, but this way worked:
- Go to some webpage and click Add to Home screen (I used Facebook) 
- Place the newly created shortcut below in the favorite bar.
- Wait a few minutes, turn the telephone off, wait a few minutes and turn it on (I don't know if the wait part is required, I just saw that restarting straight after the shortcut creation was fine, but then, if later if I turn off the phone for a while I get the problem)

The first screenshot is right after turning the phone on, the icon is the Chrome one. Then, if I click on the real working shortcut, the fake shortcut changes. 
Screenshot_20181218-084807.jpg
378 KB View Download
Screenshot_20181218-084823.jpg
383 KB View Download
Sorry, I forgot: I'm using a Huawei Mate 10 Pro.
Project Member

Comment 5 by sheriffbot@chromium.org, Dec 18

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Components: UI>Browser>Mobile

Sign in to add a comment