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Issue metadata

Status: WontFix
Owner:
Closed: Dec 17
Cc:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 1
Type: Bug



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desktopui_MashLogin failing on tricky with "Devtools client not yet ready: timed out"

Project Member Reported by steve...@google.com, Dec 13

Issue description

Failure in Legoland appears as "ABORT: Job aborted unexpectedly."

First failure:
https://cros-goldeneye.corp.google.com/chromeos/healthmonitoring/buildDetails?id=3224670

Report details:

This report is automatically generated to track the following Failure:
Test: desktopui_MashLogin.
Suite: chrome-informational.
Chrome Version: None.
Build: tricky-tot-chrome-pfq-informational/R73-11395.0.0-b3224670.

Reason:
Job aborted unexpectedly.
build artifacts:
https://storage.cloud.google.com/?arg=chromeos-image-archive/tricky-tot-chrome-pfq-informational/R73-11395.0.0-b3224670.
results log: http://ubercautotest.corp.google.com/tko/retrieve_logs.cgi?job=/results/266740718-chromeos-test/chromeos4-row2-rack3-host14/debug/.
status log: http://ubercautotest.corp.google.com/tko/retrieve_logs.cgi?job=/results/266740718-chromeos-test/chromeos4-row2-rack3-host14/status.log.
job link: http://cautotest-prod/afe/#tab_id=view_job&object_id=266740718.

You may want to check the test history:
https://stainless.corp.google.com/search?test=^desktopui\_MashLogin$&first_date=2018-11-15&last_date=2018-12-13&row=model&col=build&view=matrix
You may also want to check the test retry dashboard in case this is a
flakey test: https://wmatrix.googleplex.com/retry_teststats/?days_back=30&tests=desktopui_MashLogin


Snippets from client log:

05:05:51 INFO | Chrome with Mash started and loaded OOBE.
05:05:51 DEBUG| Running 'screenshot "/tmp/screenshot.png"'
05:05:51 DEBUG| 'screenshot "/tmp/screenshot.png"'
05:05:51 WARNI| Unable to capture screenshot. Command <screenshot "/tmp/screenshot.png"> failed, rc=1, Command returned non-zero exit status
* Command: 
    screenshot "/tmp/screenshot.png"
Exit status: 1
Duration: 0.0597500801086

stderr:
[1213/050551.112623:ERROR:main.cc(100)] CRTC not found. Is the screen on?



 
NOTE: "build artifacts" link does not work. This link works though:

https://pantheon.corp.google.com/storage/browser/chromeos-image-archive/tricky-tot-chrome-pfq-informational/R73-11395.0.0-b3224670/?authuser=0

NOTE: Stainless results does not have any chrome log.

Sigh. Stainless results from successful runs do not include the client log, so I can not tell if the 'Unable to capture screenshot' warning is normal (I suspect it is).

Cc: nya@chromium.org achuith@chromium.org
tricky is a Chromebox, so I think it's normal for us to not be able to take screenshots there.

I don't have any idea about the "Devtools client not yet ready" error, though. Presumably that's from Telemetry.
I believe that "Devtools client not yet ready" is a generic "Chrome is unresponsive".

eve has failed twice with this symptom also, and appears to have chrome crashes. Looking at the results now:
https://stainless.corp.google.com/browse/chromeos-autotest-results/266744933-chromeos-test/


Cc: xiy...@chromium.org
+xiyuan re: screenshots in tests.
Think screenshot error is a warning [1] and should not fail the test. It only fails the test if screenshot is captured and fails the color count sanity check.

[1] https://cs.corp.google.com/chromeos_public/src/third_party/autotest/files/client/site_tests/desktopui_MashLogin/desktopui_MashLogin.py?rcl=e3e6bc1eaaa104921bb78eec4be1e29d56c70e40&l=29
Cc: osh...@chromium.org raymes@chromium.org
The client log:
https://storage.cloud.google.com/chromeos-autotest-results/266740718-chromeos-test/chromeos4-row2-rack3-host14/debug/client.0.log

It looks like there's a flaky chrome issue where chrome is non-responsive.
Cc: steve...@chromium.org
Owner: raymes@chromium.org
Owner: steve...@chromium.org
Actually, this is likely a mash bug, sorry
Not sure whether they are related we fail on eve board too, with more logs. But I have not dig out why yet.

https://stainless.corp.google.com/browse/chromeos-autotest-results/266744933-chromeos-test/chromeos6-row4-rack12-host6/debug/
Yeah. In one of the eve failure, there appears to be a chrome crash in gpu::GpuChannelHost::Send, and a cros_camera_service crash in CameraMojoChannelManagerImpl::TearDownMojoEnv, but it's not in the other one, so it might be a red herring.



Status: WontFix (was: Assigned)
This stopped happening, presumably it was related to an issue tracked elsewhere and fixed. I will keep an eye on these builders however.

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