SIM PIN unlock does not appear to work |
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Issue description
Chrome Version: 72.0.3623.3
Firmware: Google_Nautilus.10431.81.0
What steps will reproduce the problem?
(1) Insert SIM (e.g., Verizon) in to Nautilus
(2) Navigate to Chrome OS Settings > Network > Mobile data > {carrier name} > settings page
(3) Toggle on "Enable SIM card locking (require PIN to use mobile data)" and enter known-good PIN
What is the expected result?
PIN is confirmed, and toggle is enabled
What happens instead?
PIN is rejected, and user is told "Incorrect PIN. Retries left: 3" - if user attempts three more times, SIM is locked and user needs to call carrier for PUK
More details: https://listnr.corp.google.com/product/208/report/85840631692
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Dec 17
Ran into the same issue. I see this console error message: "Error handling response: TypeError this.$.closeDialogs_ is not a function at networkingPrivate.unlockCellularSim"
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Jan 4
The following revision refers to this bug: https://chromium.googlesource.com/chromium/src.git/+/bd96ec76b2bc6e7d6d4f714d3aa2bb6edb3998a3 commit bd96ec76b2bc6e7d6d4f714d3aa2bb6edb3998a3 Author: Tony de Luna <tonydeluna@chromium.org> Date: Fri Jan 04 21:03:44 2019 Fix call to closeDialogs_ in sim unlock Typo is calling non-existing function. Bug: 914434 Change-Id: I36ad9d5deddf7af7d275abb86191d9ab20d6d20f Reviewed-on: https://chromium-review.googlesource.com/c/1395183 Reviewed-by: Demetrios Papadopoulos <dpapad@chromium.org> Commit-Queue: Tony De Luna <tonydeluna@chromium.org> Cr-Commit-Position: refs/heads/master@{#620063} [modify] https://crrev.com/bd96ec76b2bc6e7d6d4f714d3aa2bb6edb3998a3/ui/webui/resources/cr_components/chromeos/network/network_siminfo.js
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Jan 7
I had a hard time reproducing the bug. After a lot of tries I was only able to reproduce it a few times after going through OOBE after a fresh re-install. I think I fixed what was causing the bug. I'll close for now and we can re-open if we run into the bug again. |
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Comment 1 by tonydeluna@chromium.org
, Dec 17Status: Assigned (was: Untriaged)