Chrome Version: Google Chrome Beta Channel (latest update)
Chrome OS Platform: Toshiba Chromebook 2 - SWANKY E4A-D4P-A22

Hello,

I hope I am sending this message to the right place!

We live in Russia but my wife has a Chromebook, description above.  This morning she received an email with a link, she clicked on the link and nothing happened but her computer started to behave badly and she reboots it.  However it gets stuck at the boot screen (white background and Chrome Logo) and it doesn't go past that, after a couple of hours it boots up again normally.

We wanted to make sure it is the link that did it, so after everything was working my wife clicked the link again and exactly the same happened and we are still waiting for the system to work again. So the second time seemed to have completely broken my system.

Nearly 9 hours later, I made a recovery USB stick and it does not pick it up at all, so the Chromebook is useless now.

Please let me know if you need additional help.  I will be happy to send you the email with the bad link if you need it for further testing, please let me know and a video where I show how I can't boot up the Chromebook!

We are living in Russia, got the Chromebook from the States, that is why the email is in Russian.

Please let me know if you have any additional questions, we will be happy to assist you!

Looking forward to hear from you!
Johannes Seyfferdt