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Issue 913412 link

Starred by 4 users
Status: Archived
Owner: ----
Closed: Jan 10
Cc:
guidou@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug-Regression



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Facebook video calls error

Reported by geme3...@gmail.com, Dec 10 
UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.80 Safari/537.36

Steps to reproduce the problem:
1. Open Facebook.
2. Try to video call any contact.
3. Give permission to Chrome to access the camera and mic.

What is the expected behavior?
Hardware Access Error.

What went wrong?
Although voice calls work perfectly, Video calls don't. This issue only occurs with Chrome, but doesn't present itself in any other browser I try. My drivers are up to date and I gave Chrome access to my camera and mic.

Did this work before? N/A 

Chrome version: 71.0.3578.80  Channel: stable
OS Version: 10.0
Flash Version:
sh2.PNG
63.7 KB View Download
sh1.PNG
44.3 KB View Download
sh3.PNG
36.6 KB View Download

Comment 1 by dtapu...@chromium.org, Dec 10

Components: Blink>GetUserMedia

Comment 2 by guidou@chromium.org, Dec 10

Labels: Needs-Feedback
A few questions:
1. Can you make sure the camera is not open by another application while you are making this call?

2. Do you get the same problem in appr.tc and https://webrtc.github.io/samples/src/content/getusermedia/gum/ ?

3. Can you provide the output you get from https://guidou.github.io/enumdemo.html?

Comment 3 by susan.boorgula@chromium.org, Dec 10

Labels: Needs-Triage-M71
Project Member

Comment 4 by sheriffbot@chromium.org, Jan 10

Status: Archived (was: Unconfirmed)
No feedback was received in the last 30 days from the reporter, so archiving this issue. Please re-open or file a new bug if necessary.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
►

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