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Issue metadata

Status: Verified
Owner:
Closed: Dec 3
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: iOS
Pri: 2
Type: Bug



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Translation always fails with "server error"

Project Member Reported by har@google.com, Dec 3

Issue description

App Version (from "Chrome Settings > About Chrome"): 70.0.3538.75
iOS Version: 12.1
Device: iPhone X

Steps to reproduce: Open a page in (say) Chinese
Observe the pane at the bottom offering to translate to english
Tap the "Translate" button

Observed behavior: See the translated page.

Expected behavior: In the translation pane it says "The translation failed because of a server error."

Frequency: 
Fails 100% of the time for me, and has done so ever since this feature launched. I've tried deleting and reinstalling the app but it hasn't helped.

Additional comments: 

 
Labels: -Restrict-View-Google Needs-Feedback
Status: Unconfirmed (was: Untriaged)
This is an area that we are currently working on. Is it possible for you to share what URL you tried so we can verify if this has been fixed?
Components: UI>Browser>Language>Translate
This is the most recent URL I tried: https://mp.weixin.qq.com/s/6ddrLXDDyf-YF976f75pQQ
Project Member

Comment 4 by sheriffbot@chromium.org, Dec 3

Cc: pkl@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: M-72
Owner: jzw@chromium.org
Status: Fixed (was: Unconfirmed)
I tested the URL from comment 3 with yesterday's Chrome Canary. The page translated into English successfully. 

I expect this to be working in latest Chrome Dev from dogfoody as well. You can download that from https://dogfoody.appspot.com/googlechrome if you are interested.

I can confirm that the version on dogfoody works for me. Thanks!

Comment 7 by shbarezer@chromium.org, Jan 16 (6 days ago)

Status: Verified (was: Fixed)
Verified on 72.0.3626.64 Beta, iPhoneXr iOS 12.1.1

The page translated into English successfully. Looks good.

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