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Issue metadata

Status: Duplicate
Merged: issue 697382
Owner: ----
Closed: Dec 3
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Android
Pri: 3
Type: Bug


Participants' hotlists:
Webview


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Webview Disabled - Won't Enable

Reported by amedwa2...@gmail.com, Dec 2

Issue description

THIS TEMPLATE IS FOR FILING BUGS ON THE ANDROID SYSTEM WEBVIEW. GENERAL WEB
BUGS SHOULD BE FILED USING A DIFFERENT TEMPLATE!

Device name:Samsung S8+
Android version:8.0.0
WebView version (from system settings -> Apps -> Android System WebView):67.0.3396.87
Application:Webview
Application version:67.0.3396.87

URLs (if applicable):N/A



Steps to reproduce:
(1)
(2)
(3)

Expected result:To be able to click on "Enable" and Webview is enabled.


Actual result:Button stays grayed out and will not Enable. It will not even let me try.


 
Screenshot_20181202-042701_Settings.jpg
129 KB View Download
Screenshot_20181202-051258_Settings.jpg
169 KB View Download
Screenshot_20181202-051319_Settings.jpg
184 KB View Download
Labels: Needs-triage-Mobile
Cc: chelamcherla@chromium.org
Labels: WV-Triaged
Thanks for the report. Please follow the below steps for WebView --

In Android N the WebView and Chrome packages were combined in order to reduce the update size for users. Updating Chrome also updates WebView. This means that in the Play store the WebView package will appear to be permanently disabled. The Play store WebView entry is only relevant for users with older operating systems, and users who have decided to disable Chrome.

If you need, or are being asked by an application, to update WebView, the action you should take now is to UPDATE CHROME. This should resolve any issues you are currently experiencing.

We would also like to understand what led you to file this bug so that we can reduce the number of users experiencing this issue and work with application developers to direct users to the correct Play store page.

If an application has directed you to update WebView, and sent you to the WebView page in the Play store to do so, please comment on this bug to tell us which application did so.

Finally, if updating Chrome does not stop the application from redirecting you to the Play store, please also provide that information on this bug.

Thanks!!
Mergedinto: 697382
Status: Duplicate (was: Unconfirmed)
This issue is same as 697382, Hence merging into the original issue.

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