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Issue metadata

Status: Unconfirmed
Owner: ----
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug



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My Chromebook wiped itself

Reported by jens...@oregonstate.edu, Dec 1

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS x86_64 11021.56.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.76 Safari/537.36
Platform: 11021.56.0 (Official Build) stable-channel auron_yuna

Steps to reproduce the problem:
1. Opened my Chromebook
2. Received a OS verification screen in Japanese
3. Welcome to Chromebook screen and all data was gone

What is the expected behavior?

What went wrong?
I have been have a ton of issues with Chromebook in general. Sometimes my documents will not save losing hours of work, other times I cannot access many feature of Canvas for school. Tonight when I opened my Chromebook I got a strange screen for OS verification in another language that prompted a "ctrl + d." When I did this it welcomed me to my Chromebook and all my data is gone. 

Did this work before? N/A 

Chrome version: 70.0.3538.76  Channel: n/a
OS Version: 11021.56.0
Flash Version:
 
Components: Internals>Installer

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