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Issue 908503 link

Starred by 1 user
Status: Closed
Owner:
hywu@chromium.org
Closed: Jan 10
Cc:
█ inishan@chromium.org
shenghao@chromium.org
y...@chromium.org
vsu...@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 1
Type: Bug



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[CCA 5.2.6] Nocturne: app opened with "black preview screen" and blue spinning circle

Project Member Reported by allendam@chromium.org, Nov 26 
Chrome OS Version: 11297.0.0, 72.0.3618.0 (dev) channel 
Android vers: 9
Devices: Nocturne DVT (A70 Main4)

Steps To Reproduce:
1.Open "CCA 5.2.6" app from launcher (Tablet landscape mode) 
Observe behavior below: 

Expected result:
CCA should open without any issue

Actual result:
CCA app opened with camera preview black screen with blue spinning circle

How frequently does this problem reproduce? (100%) 

Feedback ID: https://listnr.corp.google.com/product/5015361/report/85809863393

Comment 1 by allendam@chromium.org, Nov 26 

Also reproducible on Atlas with 11297.0.0, 72.0.3618.0 dev channel.
Feedback ID: https://listnr.corp.google.com/product/208/report/85810029892

Comment 3 by shenghao@chromium.org, Jan 7

Owner: allendam@chromium.org
Since https://buganizer.corp.google.com/issues/116822885 has been fixed, this should not be reproducible now. Allen could you verify?

Comment 4 by allendam@google.com, Jan 10 

Still reproducible on Atlas with build 73.0.3664.0,11547.0.0 (dev) channel (GCA / CCA 5.3.2 canary)

Feedback ID: 
GCA- https://listnr.corp.google.com/report/85898051566
CCA- https://listnr.corp.google.com/report/85898054813

Note: not reproducible on Atlas with build 11316.57.0, 72.0.3626.43 (beta) channel (GCA/CCA 5.3.2 canary)

But not reproducible on Nocturne with build 11316.66.0, 72.0.3626.49 (beta) channel (GCA/CCA 5.3.2 canary)

Comment 5 by shenghao@chromium.org, Jan 10

Owner: hywu@chromium.org
I found the following suspicious logs in #1:

2018-11-26 10:24:02.048 3 cros_camera_service[1459]:  E/ CAMHAL_PlatformData:Could not find sensor names
2018-11-26 10:24:02.048 3 cros_camera_service[1459]:  E/ CAMHAL_Profiles:No sensor Info available, exit parsing
2018-11-26 10:24:02.048 3 cros_camera_service[1459]:  E/ CAMHAL_ChromeProfiles:CameraProfiles base init error:-2147483648
2018-11-26 10:24:02.048 3 cros_camera_service[1459]:  E/ CAMHAL_PlatformData:Failed to initialize Camera profiles
2018-11-26 10:24:02.050 3 cros_camera_service[1459]:  E/ CAMHAL_PlatformData:@getInstance Failed to create CameraProfiles instance
2018-11-26 10:24:02.050 3 cros_camera_service[1459]:  E/ CAMHAL_Camera3HALModule:No camera device was found!

Daniel, could you triage?

Comment 6 by hywu@chromium.org, Jan 10 

This is probably related to https://b.corp.google.com/issues/122281782.

Comment 7 by hywu@chromium.org, Jan 10

Status: Closed (was: Untriaged)
I've moved this issue to b/122281782 so that it is visible to partners. I'm closing it here.

Comment 8 by hywu@chromium.org, Jan 10 

Typo, it is moved to b/122628053.
►

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