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Issue metadata

Status: Duplicate
Merged: issue 697382
Owner: ----
Closed: Nov 20
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Android
Pri: 3
Type: Bug



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Unable to use system webview

Reported by a.s.v.sh...@gmail.com, Nov 20

Issue description

THIS TEMPLATE IS FOR FILING BUGS ON THE ANDROID SYSTEM WEBVIEW. GENERAL WEB
BUGS SHOULD BE FILED USING A DIFFERENT TEMPLATE!

Device name: avery's J3V2
Android version: 
WebView version (from system settings -> Apps -> Android System WebView):
Application:
Application version: latest update as of current date: 11/19/18




So I'd just like to be able to use it. I'm a fan of being a part of beta programs and giving feedback but unfortunately for some reason I'll go the app info and it'll say that it is disabled for user # 2108441261 (my phone #). Idk why, but if its simply because my phone is not compatible or maybe y'all grounded me when I got mad from when  I got mad at yall way back when and disabled, or tried to, all of your ways of accessing my info. 

Thanks for your time, if yall could get it to work for me then I'd be extremely grateful. Already using and giving feedback on many other apps in beta when my phones storage space permits it. 

 
Labels: Needs-triage-Mobile
Cc: chelamcherla@chromium.org
Labels: WV-Triaged
Thanks for the report. Please follow the below steps for WebView --

In Android N the WebView and Chrome packages were combined in order to reduce the update size for users. Updating Chrome also updates WebView. This means that in the Play store the WebView package will appear to be permanently disabled. The Play store WebView entry is only relevant for users with older operating systems, and users who have decided to disable Chrome.

If you need, or are being asked by an application, to update WebView, the action you should take now is to UPDATE CHROME. This should resolve any issues you are currently experiencing.

We would also like to understand what led you to file this bug so that we can reduce the number of users experiencing this issue and work with application developers to direct users to the correct Play store page.

If an application has directed you to update WebView, and sent you to the WebView page in the Play store to do so, please comment on this bug to tell us which application did so.

Finally, if updating Chrome does not stop the application from redirecting you to the Play store, please also provide that information on this bug.

Thanks!!
Mergedinto: 697382
Status: Duplicate (was: Unconfirmed)
This issue is same as 697382, Hence merging into the original issue.

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