Citrix Receiver HTML5 Broken v70 But Fixed In Beta v71
Reported by
thomas.d...@gmail.com,
Nov 19
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Issue descriptionUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Example URL: Steps to reproduce the problem: 1. Log into Citrix Gateway 2. Click a resource 3. A HTML5 chrome Citrix tab appears but is stuck on connecting forever 4. Thats all. What is the expected behavior? Same steps as above but after the HTML5 Chrome tab opens it connects and displays said resource correctly in the browser. What went wrong? It doesnt connect. As mentioned in title this is broken in the latest v70 release but tested it in Chrome Beta v71 and its working again. Does it occur on multiple sites: No Is it a problem with a plugin? No Did this work before? Yes v69 Does this work in other browsers? Yes Chrome version: 70.0.3538.102 Channel: stable OS Version: 10.0 Flash Version:
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Nov 20
The issue seems to be related to citrix gateway. Hence, routing the issue to inhouse team for further triaging of the issue. Thanks...!!
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Nov 20
Hi there, thanks for your reply. Please do get in contact if anyone needs to see this issue first hand as we can do a remote session to demonstrate if needed. Thanks
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Nov 21
As this issue related to Citrix gateway, @julien could you please take a look into it. Thanks..!
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Nov 21
Marking it as Untriaged to get it addressed from Enterprise dev team. Thanks.
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Nov 21
Hi Thomas, can you try pressing F12 (or open the developer tools from the menu) on the Citrix Receiver tab after waiting for connection for a while. And check if any errors are printed on the console there. If so please paste them here (possibly removing any concrete IPs usersnames etc. from them).
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Nov 21
Hi there, I have collected the errors and warnings and attached them in a MS Word file to the case here. It just makes for a bit easier reading. Please let me know if anything further is required.
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Nov 22
Hi all, We have fixed the issue now by changing the Content Security Policy on our Citrix NetScaler Gateway servers. Why it suddenly in this version required this change is strange, but we have changed it and Chrome started working straight away. Please close this bug. Thanks for all the help.
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Nov 23
Thank you for the confirmation. It looks in line with the error in the log about CSP preventing a network load. |
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Comment 1 by susan.boorgula@chromium.org
, Nov 19