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Issue 902169 link

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Issue metadata

Status: Assigned
Owner:
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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DASH stream blur when playing with widevine

Reported by lunaz...@gmail.com, Nov 6

Issue description

UserAgent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.77 Safari/537.36

Steps to reproduce the problem:
1. navigate to https://tnt-premier.ru and login
2. navigate to https://tnt-premier.ru/series/377173?season=378674&episode=382817&media=390928
3. play the video
4. switch to 1080p
5. seek to 43:00

What is the expected behavior?

What went wrong?
The at 43:03 part of the videos blurs
This happens when played with Widevine CDM(Chrome and Firefox).
The same video works fine on Edge with Playready

Did this work before? N/A 

Does this work in other browsers? N/A

Chrome version: 70.0.3538.77  Channel: stable
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
Flash Version: 

Our bussiness group will send you a e-mail to provide a test account.
 
Chrome.png
308 KB View Download
Edge.png
281 KB View Download
Labels: Needs-Triage-M70
Components: -Blink>MediaStream Internals>Media>Encrypted
Cc: xhw...@chromium.org ddorwin@chromium.org
Cc: -ddorwin@chromium.org hmchen@chromium.org
Labels: -Needs-Triage-M70 FoundIn-70
Is it possible to provide us with a sample video that can reproduce this?
Cc: viswa.karala@chromium.org
Labels: Needs-Feedback
As per comment# 4, adding Needs-Feedback label to it and requesting reporter to please respond to comment# 4 by providing screencast of the issue.

Thanks!
Use the below URL to play and  chosee the highest bitrate (1080p)
https://tnt-premier.ru/series/377173?season=378674&episode=382817&media=390928
It seems it requires subscription which I don't have here. Is there a way to have a direct minimal repro link?
Please use 111@111.com pass aA1111
Cc: -hmchen@chromium.org
Owner: hmchen@chromium.org
Status: Assigned (was: Unconfirmed)
We'll take a look. Thanks!
no repro on link provided - but this was on CrOS beta (71.0.3578.57). i'll try again on windows.
repro'd on windows & mac, both running beta M71. saw the corruption on the door at position indicated (43:00). Maybe this is an issue w/the SW decoder as I wasn't able to repro it when RA passed and used HW decoder on crOS.

@hmchen : maybe we can get out codec partners to take a look?
Yes, I can repro this issue as well on Linux. I will take a look. 
Dears, do you have any news about root cause?
I don't know the root cause right now. Can you send me a clear version of that blurred video clip so that I can test it locally?
Sorry, not clear what you mean. You mean I need encoder same source file with the same parameter but not encrypt it? But in that case no any problem with video we will see. I can publish same content with no encryption and provide the link. Is it ok for find root cause?
I am asking for the same file without encryption so that it is easier to test the decoder offline. If it is too large to attach here, you can share with my chromium account via google drive.

The encrypted video and un-encrypted video are decoded with different decoders in Chrome, that's why you didn't see the issue without encryption.
Sorry, please describe again. We have source (one *.mp4 file), from this source we create encription files (DASH files). Do you need source? or I need encoder source without encription (for dash) but with the same encoder parameters and provide to you?
Please confirm your expectation of the source.
Yes, please send the source file without encryption. Instead of the whole 45-min file, you can send a 10 - 30 seconds segment that covers the blurred part. I think that should be good enough for reproducing the issue.

Comment 20 by dndiamon...@gmail.com, Jan 18 (4 days ago)

Please use this part of content for analyze.
https://drive.google.com/open?id=1Jjzdsi8wMBLGGdT3oa3pnuRZaWkgkedA
Thank you.

Comment 21 by dndiamon...@gmail.com, Yesterday (43 hours ago)

Hello. any news of the root cause?

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