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Issue 900784 link

Starred by 1 user
Status: Fixed
Owner: ----
Closed: Dec 6
Cc:
chrome-conops-escalation@google.com
Components:
EstimatedDays: ----
NextAction: ----
OS: Android , Windows , Chrome
Pri: 3
Type: Bug



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Chrome Remote desktop not showing keyboard

Project Member Reported by ecabrera@chromium.org, Oct 31 
Chrome Version: M70 & M69
OS: Android 7 & 8 & Mac,Windows 

What steps will reproduce the problem?

(1) Open Chrome Remote Desktop on Mac or Windows
(2) Use the Chrome Remote Desktop App 
(3) Qwerty keyboard in the App not showing, but instead a number keybord as shown in this screenshot
https://screenshot.googleplex.com/Cs388yZ2JGC


What is the expected result?
Show work properly and show keyboard instead of number pad
https://screenshot.googleplex.com/XFkrBqs3uUS
It appears to be in latest app update


Examples
https://screenshot.googleplex.com/UjhTNQGbFE8
https://screenshot.googleplex.com/XFkrBqs3uUS
https://listnr.corp.google.com/report/85720580868
https://screenshot.googleplex.com/8PNQqGkm908
https://screenshot.googleplex.com/Ok6GxK6fEny
https://listnr.corp.google.com/report/85751868448

Comment 1 by krajshree@chromium.org, Nov 1

Labels: Needs-triage-Mobile TE-NeedsTriageFromHYD Triaged-ET Needs-Triage-M70
Unable to set up remote desktop connection on mac/win from our end. Hence, routing this issue to inhouse team for further triaging of the issue.
Adding label Needs-Triage-mobile also as the issue is related to OS-Android.

Thanks...!!

Comment 2 by melodychu@chromium.org, Nov 1

Labels: -TE-NeedsTriageFromHYD
Filed b/118824948 for the Remote Desktop team.

Comment 3 by jbanavatu@chromium.org, Nov 2

Labels: -Needs-triage-Mobile
As per c#2, internal bug is filed for the remote desktop team. Hence removing Needs-triage-Mobile label.

Thanks!

Comment 4 by jamiewalch@google.com, Dec 6

Status: Fixed (was: Untriaged)
I don't think there's much we can do about this. We don't request any specific keyboard, so the layout that gets shown is under the control of the OS, and we don't have access to the right devices to investigate workarounds.
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