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Issue metadata

Status: Untriaged
Owner: ----
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: ----
Pri: 3
Type: Bug



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MKV video appears to be loading forever

Project Member Reported by manucornet@chromium.org, Oct 22

Issue description

Chrome Version: 70.0.3538.69
OS: Chrome OS

What steps will reproduce the problem?
(1) Have a .mkv video stored locally (e.g. Download folder)
(2) Open the video
(3) Wait for the video to start

What is the expected result?

Either the video starts playing, or the system announces that this type of video is not supported.

What happens instead?

The video appears to be loading forever.

[
Optional previous steps:

(0) Open the video from an online drive, e.g. Dropbox
(0 prime) Assume that the video isn't loading because of a slow network, and that downloading it locally will solve the problem

;-)

]
 
Screenshot 2018-10-22 at 02.10.35.png
45.0 KB View Download
Components: Internals>Media
Will need a link to the video in question. Or if you can't provide it at least a copy of the data in chrome://media-internals when attempting to play the video.

Comment 3 by dbbrooks@chromium.org, Jan 18 (4 days ago)

Labels: Needs-Feedback
Hi manucornet@, could you provide the info in comment #2 please? Thanks!

Comment 4 by mlamouri@chromium.org, Yesterday (40 hours ago)

Cc: jazzhsu@chromium.org mlamouri@chromium.org
+jazzhsu@ as we discussed adding error messages.

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