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Issue 897544 link

Starred by 4 users
Status: Fixed
Owner: ----
Closed: Nov 2
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Bug


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Crostini installer fails to complete on ELM

Reported by david.st...@gmail.com, Oct 21 
UserAgent: Mozilla/5.0 (X11; CrOS aarch64 11179.0.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/72.0.3587.0 Safari/537.36
Platform: 11179.0.0 (Official Build) canary-channel elm

Steps to reproduce the problem:
1. Turn On Linux support
2. Installer begins, downloads and installs the container 
3. The installer screen gets to about 95% and does not go any fruther

What is the expected behavior?
Installer completes and the installer screen closes or presents a completed message.

What went wrong?
The installer gets to about 95% and stops. Top displays 2 crosvm services running. The Terminal app appears to be installed. If launched, the Terminal app just displays a spinning icon.
Restarting the Chromebook (Installer screen still showing) and launching Terminal does start a crosvm session as displayed in top.

Did this work before? N/A 

Chrome version: 72.0.3587.0  Channel: canary
OS Version: 11179.0.0
Flash Version: 31.0.0.122
Screenshot 2018-10-21 at 5.20.12 PM.png
42.3 KB View Download

Comment 1 by david.st...@gmail.com, Oct 21 

Added a feedback report moments ago same email address

Comment 2 by dtapu...@chromium.org, Oct 22

Components: OS>Systems>Containers

Comment 3 by david.st...@gmail.com, Oct 22 

I don't know if this might be related, but the CB spontaneously rebooted came back up in ChromeOS 71.

Comment 4 by david.st...@gmail.com, Oct 23 

Did a Powerwash to make sure it wasn't an issue.

Comment 5 by david.st...@gmail.com, Oct 28 

Latest update allowed the install to complete

Comment 6 by tbuck...@chromium.org, Nov 2

Status: Fixed (was: Unconfirmed)
Marking as fixed, please re-open if needed.

Comment 7 by david.st...@gmail.com, Nov 2 

Thank you

Comment 8 by david.st...@gmail.com, Nov 3 

Terminal failed to start so I removed Linux and tried to reinstall. The install fails to start the VM. I have attached /var/messages entries related to crosvm. 
Let me know if I can provide any more info.
crosvm.log
24.7 KB View Download

Comment 9 by david.st...@gmail.com, Nov 3 

The previous was grep for crosvm this is a log capture during the install
messages.log
44.4 KB View Download

Comment 10 by david.st...@gmail.com, Nov 3 

have a crash dump but can't upload

Comment 11 by david.st...@gmail.com, Dec 9 

crostini still doesn't install. 
73.0.3633.0 (Official Build) canary (32-bit)
Platform: 11369.0.0 (Official Build) canary-channel elm
Firmware Version: Google_Elm.8438.140.0
I am obviously in developer mode. Does this affect crostini?

Comment 12 by vapier@chromium.org, Dec 10 

dev mode makes no difference to crostini

Comment 13 by david.st...@gmail.com, Dec 10

Screenshot 2018-12-10 at 8.47.42 AM.png
44.5 KB View Download

Comment 14 by david.st...@gmail.com, Jan 5 

As of today, months after I first reported this, the Linux installer still fails to complete. 
Chrome: 73.0.3654.0 (Official Build) canary (32-bit)
Revision:	38f65fdb0a6d1ebdf82d31799d81d652329c41bd-refs/branch-heads/3654@{#1}
Platform:	11525.0.0 (Official Build) canary-channel elm
Firmware Version:	Google_Elm.8438.140.0
ARC:	5208752

I have tried manually installing. The same result. The install either stalls before completing or hits 100% but is frozen at that point.

Comment 15 by david.st...@gmail.com, Jan 20 (2 days ago) 

STILL A PROBLEM
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