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Issue metadata

Status: Duplicate
Merged: issue 895476
Owner: ----
Closed: Oct 19
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



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Gmail does not load without disabling TLS 1.3

Reported by onero...@gmail.com, Oct 18

Issue description

Chrome Version       : 69.0.3497.100
OS Version: 10.0
URLs (if applicable) : https://mail.google.com/mail/u/0/?tab=wm&authuser=0
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari:
    Firefox: FAIL
    IE/Edge: OK

What steps will reproduce the problem?
1. Attempt to open page
2.
3.

What is the expected result?

The page loads

What happens instead of that?

Message:

This site can’t be reached

mail.google.com is currently unreachable.

Try:

Checking the connection Checking the proxy and the firewall

ERR_SSL_VERSION_INTERFERENCE

Please provide any additional information below. Attach a screenshot if
possible.

UserAgentString: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36

Disabling TLS 1.3 in Chrome allowed the page to load. We are running Kaspersky AV and Windows Firewall. No proxy.

 
Kaspersky version is 19.0.0.1088(c).
Mergedinto: 895476
Status: Duplicate (was: Unconfirmed)
It is an issue with Kaspersky see other bug for tracking information.
Resolved by Kaspersky update.

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