New issue
Advanced search Search tips

Issue 896894 link

Starred by 1 user
Status: Duplicate
Merged: issue 895476
Owner: ----
Closed: Oct 25
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



Sign in to add a comment

Gmail has ERR_SSL_VERSION_INTERFERENCE

Reported by tim2sch...@gmail.com, Oct 18 
Chrome Version       : 69.0.3497.100
OS Version: 10.0
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari:
    Firefox:
    IE/Edge:OK

What steps will reproduce the problem?
1.Opening Gmail in Chrome. Tried various Gmail links including  Show apps on bookmarks bar and apps link in Drive (which opens in the correct account)
2.
3.

What is the expected result?
Gmail opens

What happens instead of that?
I receive the message:
This site can’t be reached
mail.google.com is currently unreachable.
and the error message ERR_SSL_VERSION_INTERFERENCE

Please provide any additional information below. Attach a screenshot if
possible.

UserAgentString: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36

Comment 1 by dtapu...@chromium.org, Oct 19

Components: Internals>Network>SSL
Labels: Needs-Feedback
@Reporter: This is likely due to a buggy antivirus, firewall, or proxy on your machine or network. Are running Kasperksy antivirus? If so, does it work if you disable it, specifically the "Scan encrypted connections" setting? It seems they recently shipped a bad update and broke stuff.

It would also help us to get a NetLog of what occurred if you can reproduce it, see details here:
https://sites.google.com/a/chromium.org/dev/for-testers/providing-network-details. CC'ing Dev for further inputs on it.

Comment 2 by phanindra.mandapaka@chromium.org, Oct 21

Labels: Needs-Triage-M69

Comment 3 by svaldez@chromium.org, Oct 24 

Kaspersky recently released a patch to fix their update. If you are still experiencing the issue, please try updating your Kaspersky AV install.

If you aren't using Kaspersky or the problem remains after the update, please let us know the previously requested information.

Otherwise, we'll close this bug in a couple days, feel free to file a new bug if you continue experiencing issues after the bug gets closed.

Comment 4 by tim2sch...@gmail.com, Oct 25 

Kaspersky patch seems to have sorted the problem. Thank you!
*Tim Brook*

Comment 5 by davidben@chromium.org, Oct 25

Mergedinto: 895476
Status: Duplicate (was: Unconfirmed)
Thanks for confirming!
►

Sign in to add a comment