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Issue metadata

Status: WontFix
Owner: ----
Closed: Nov 1
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



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mail.google.com is currently unreachable.

Reported by milja.pe...@gmail.com, Oct 18

Issue description

Started showing a message that mail.google is unreachable all of the sudden today.
Chrome Version       : 69.0.3497.92
OS Version: 10.0
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari:
    Firefox:
    IE/Edge:

What steps will reproduce the problem?
1.
2.
3.

What is the expected result?


What happens instead of that?


Please provide any additional information below. Attach a screenshot if
possible.

UserAgentString: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.92 Safari/537.36



 
Labels: Needs-Triage-M69
Components: Internals>Network>SSL
Labels: Needs-Feedback
This is likely due to a buggy antivirus, firewall, or proxy on your machine or network. As mentioned in comment #2 you are running Kasperksy antivirus? If so, does it work if you disable it, specifically the "Scan encrypted connections" setting? It seems they recently shipped a bad update and broke stuff.

It would also help us to get a NetLog of what occurred if you can reproduce it, see details here:
https://sites.google.com/a/chromium.org/dev/for-testers/providing-network-details. 

Thanks!
Status: WontFix (was: Unconfirmed)
Closing due to lack of feedback.

If you were running Kaspersky, they have since released a fix to their broken update, so the issue is hopefully resolved now. If not, feel free to file a new ticket.

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