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Issue metadata

Status: WontFix
Owner: ----
Closed: Nov 1
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



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gmail can't be opened on google chrome

Reported by evaluasi...@gmail.com, Oct 18

Issue description

Chrome Version       : 69.0.3497.100
OS Version: 10.0
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari:
    Firefox:
    IE/Edge:

What steps will reproduce the problem?
1.
2.
3.

What is the expected result?


What happens instead of that?


Please provide any additional information below. Attach a screenshot if
possible.

UserAgentString: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36



 
Labels: Needs-Triage-M69
Cc: phanindra.mandapaka@chromium.org
Components: UI>Browser
Labels: Needs-Feedback Triaged-ET
evaluasi.rocan@ Thanks for the issue...

Unable to reproduce the issue on reported chrome version 69.0.3497.100 using Windows 10.
Steps: 
---------
1. Launched chrome 
2. Navigated the URL https://accounts.google.com
3. Entered credentials and successfully logged in to the gmail account 
As we are able login to the gmail account 

@Reporter: Request you to retry this issue with fresh profile without any extensions & apps or reset all the flags and Could you please upgrade to latest chrome stable 70.0.3538.67, you can download latest chrome builds here:" https://www.chromium.org/getting-involved/dev-channel ". Let us know whether issue still persists.

Thanks.!
Components: -UI>Browser Internals>Network>SSL
This is likely due to a buggy antivirus, firewall, or proxy on your machine or network. As mentioned in comment #2 you are running Kasperksy antivirus? If so, does it work if you disable it, specifically the "Scan encrypted connections" setting? It seems they recently shipped a bad update and broke stuff.

It would also help us to get a NetLog of what occurred if you can reproduce it, see details here:
https://sites.google.com/a/chromium.org/dev/for-testers/providing-network-details. CC'ing Dev for further inputs on it. 

Thanks!
Status: WontFix (was: Unconfirmed)
Closing due to lack of feedback.

Kaspersky have since released a fixed version of their broken update. If you are still experiencing problems, please feel free to file a new issue.

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