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ERR_SSL_VERSION_INTERFERENCE on mail.google.com
Reported by
parv192...@gmail.com,
Oct 17
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Issue descriptionChrome Version : 72.0.3582.0 OS Version: 10.0 URLs (if applicable) : mail.google.com, inbox.google.com Other browsers tested: Add OK or FAIL after other browsers where you have tested this issue: Safari: - Firefox: FAIL IE/Edge: FAIL What steps will reproduce the problem? 1. 2. 3. What is the expected result? My mail is supposed to come What happens instead of that? This site can’t be reached mail.google.com is currently unreachable. Try: Checking the connection Checking the proxy and the firewall ERR_SSL_VERSION_INTERFERENCE Please provide any additional information below. Attach a screenshot if possible. UserAgentString: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/72.0.3582.0 Safari/537.36
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Oct 17
@Reporter: This is likely due to a buggy antivirus, firewall, or proxy on your machine or network. As mentioned in comment #2 you are running Kasperksy antivirus? If so, does it work if you disable it, specifically the "Scan encrypted connections" setting? It seems they recently shipped a bad update and broke stuff. It would also help us to get a NetLog of what occurred if you can reproduce it, see details here: https://sites.google.com/a/chromium.org/dev/for-testers/providing-network-details. CC'ing Dev for further inputs on it.
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Oct 17
I do not get it what do you mean by that? What do you mean to reproduce the steps?
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Oct 17
Thank you for providing more feedback. Adding the requester to the cc list. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Oct 17
Yes. It did work when I disabled my antivirus. But is there any other way I could solve the issue as having an antivirus enabled is really important?
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Oct 17
What anti-virus are you running? Is it Kaspersky?
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Oct 17
Yes.
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Oct 18
Thank you for providing more feedback. Adding the requester to the cc list. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Oct 18
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Oct 18
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Oct 18
Unfortunately a recent Kaspersky Anti Virus update broke secure connections over Chrome/Firefox. They are aware of the problem and are currently working on fixing it. Temporarily disabling "Scan Encrypted Connections" seems to be the only confirmed short-term fix until Kaspersky releases a new update. I'm duping this bug to our tracking bug, which we'll update as we get further updates from Kaspersky. |
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Comment 1 by bugsnash@chromium.org
, Oct 17