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Issue 896342 link

Starred by 1 user

Issue metadata

Status: WontFix
Owner: ----
Closed: Oct 26
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



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gmail not opening in chrome

Reported by raviteja...@gmail.com, Oct 17

Issue description

Chrome Version       : 69.0.3497.100
OS Version: 10.0
URLs (if applicable) :https://www.gmail.com/
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari:
    Firefox:OK
   IE/Edge:Ok
What steps will reproduce the problem?
1.
2.
3.

What is the expected result?
gmail not opening....especially in chrome...not me a few of friends facing
same problem with chrome...


What happens instead of that?
ERR_SSL_VERSION_INTERFERENCE..............this line appears


Please provide any additional information below. Attach a screenshot if
possible.

UserAgentString: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36



 
Components: Internals>Network>SSL
Labels: Needs-Feedback
@Reporter: This is likely due to a buggy antivirus, firewall, or proxy on your machine or network. Are running Kasperksy antivirus? If so, does it work if you disable it, specifically the "Scan encrypted connections" setting? It seems they recently shipped a bad update and broke stuff.

It would also help us to get a NetLog of what occurred if you can reproduce it, see details here:
https://sites.google.com/a/chromium.org/dev/for-testers/providing-network-details. CC'ing Dev for further inputs on it. 

Thanks!
Kaspersky recently released a patch to fix their update. If you are still experiencing the issue, please try updating your Kaspersky AV install.

If you aren't using Kaspersky or the problem remains after the update, please let us know the previously requested information.

Otherwise, we'll close this bug in a couple days, feel free to file a new bug if you continue experiencing issues after the bug gets closed.
Labels: Needs-Triage-M69
Status: WontFix (was: Unconfirmed)

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