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Issue metadata

Status: WontFix
Owner: ----
Closed: Oct 26
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



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ERR_SSL_VERSION_INTERFERENCE

Reported by steve.ad...@gmail.com, Oct 15

Issue description

Chrome Version       : 69.0.3497.100
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari:
    Firefox:
    IE/Edge:

What steps will reproduce the problem?
1.G mail now fails to load showing above error
2.Kaspersky anti virus product paused protection same result
3.

What is the expected result?


What happens instead of that?


Please provide any additional information below. Attach a screenshot if
possible.

UserAgentString: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36



 
This file carnt be reached 15-10-18.jpg
95.2 KB View Download
Labels: Needs-Triage-M69
Cc: phanindra.mandapaka@chromium.org davidben@chromium.org
Components: Internals>Network>SSL
Labels: Needs-Feedback Triaged-ET
steve.adams1a0oe@Thanks for the issue...

@Reporter: This is likely due to a buggy antivirus, firewall, or proxy on your machine or network. As mentioned in comment #2 you are running Kasperksy antivirus? If so, does it work if you disable it, specifically the "Scan encrypted connections" setting? It seems they recently shipped a bad update and broke stuff.

It would also help us to get a NetLog of what occurred if you can reproduce it, see details here:
https://sites.google.com/a/chromium.org/dev/for-testers/providing-network-details. CC'ing Dev for further inputs on it. 

Thanks!
Kaspersky recently released a patch to fix their update. If you are still experiencing the issue, please try updating your Kaspersky AV install.

If you aren't using Kaspersky or the problem remains after the update, please let us know the previously requested information.

Otherwise, we'll close this bug in a couple days, feel free to file a new bug if you continue experiencing issues after the bug gets closed.
Status: WontFix (was: Unconfirmed)
Hi sval… via monorail <monorail+v2.
Thanks for your response re my.....ERR_SSL_VERSION_INTERFERENCE  enquiry
.Issue disappeared on reboot.
Cheers
Steve

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