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Issue metadata

Status: Available
Owner:
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 2
Type: Feature



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Distinguish between identical printers when automatic

Reported by mmajew...@ocsdny.org, Oct 15

Issue description

UserAgent: Mozilla/5.0 (X11; CrOS x86_64 10575.58.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.99 Safari/537.36
Platform: 10575.58.0 (Official Build) stable-channel kefka

Steps to reproduce the problem:
1. Go to print something and we will see many of the same printer models but no way to identify them.
2. 
3. 

What is the expected behavior?
that the printer would display the hostname or at least the bonjour name.  But instead it gives the generic model name.  I believe it is pulling it from _ipps._tcp ty field.  I have no idea how to edit that

What went wrong?
It isnt showing a helpful printer name.

Did this work before? Yes not sure

Chrome version: 67.0.3396.99  Channel: n/a
OS Version: 10575.58.0
Flash Version: 30.0.0.113 /opt/google/chrome/pepper/libpepflashplayer.so

I believe it didnt show these printers so it was a non issue
 
a1d2Z49.png
28.4 KB View Download
Components: Internals>Printing>CUPS
Owner: skau@chromium.org
Status: Assigned (was: Unconfirmed)
By chance, do you have many printers of the same type on the same network?
Cc: weifangsun@chromium.org
Components: Enterprise
Labels: -Type-Bug-Regression Type-Feature
yes, we have a dozen or so per site.
Labels: M-72
Summary: Distinguish between identical printers when automatic (was: Print Destinations in ChromeOS are confusing to users)
Thanks for the report.  I'll see what we can add!

Add *something* from the mDNS record to distinguish between identical detected printers.
Ideally it would be the name that shows up in bonjour printing
Cc: skau@chromium.org
Labels: -M-72 M-73
Owner: ----
Status: Available (was: Assigned)
Labels: Enterprise-Triaged
Owner: weifangsun@chromium.org
Adding Enterprise-Triaged as this is already being tracked by the correct team.
Cc: aghuie@chromium.org
Labels: -M-73 M-74

Comment 11 by weifangsun@chromium.org, Today (6 hours ago)

Labels: Bolton-UI

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