New issue
Advanced search Search tips

Issue 895443 link

Starred by 1 user
Status: WontFix
Owner: ----
Closed: Oct 26
Cc:
davidben@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



Sign in to add a comment

ERR_SSL_VERSION_INTERFERENCE with gmail and Facebook

Reported by dr.mizan...@gmail.com, Oct 15 
Chrome Version       : 69.0.3497.100
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari:
    Firefox: FAIL
    IE/Edge:

What steps will reproduce the problem?
1. gmail and Facebook does not open on desktop computer but it is fully functional on smartphone phone 
2. Some websites does not open.
3. Nothing Much

What is the expected result?

To solve the above-mentioned issues.

What happens instead of that?

gmail, Facebook and some other websites are not loading in the browser.

Please provide any additional information below. Attach a screenshot if
possible.

UserAgentString: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36
Screeshot.docx
133 KB Download

Comment 1 by dtapu...@chromium.org, Oct 15

Cc: davidben@chromium.org
Components: Internals>Network>SSL
Summary: ERR_SSL_VERSION_INTERFERENCE with gmail and Facebook (was: gmail and Facebook does not open on desktop computer but it is fully functional on smartphone phone)
This is likely due to a buggy antivirus, firewall, or proxy on your machine or network. Are you running Kasperksy anti-virus? If so, does it work if you disable it, specifically the "Scan encrypted connections" setting? It seems they recently shipped a bad update and broke stuff.

Otherwise, what anti-virus, firewall, proxy, etc., do you run? It would also help us to get a NetLog of what occurred if you can reproduce it, see details here:
https://sites.google.com/a/chromium.org/dev/for-testers/providing-network-details

Thanks!

Comment 2 by dtapu...@chromium.org, Oct 15

Labels: Needs-Feedback

Comment 3 by viswa.karala@chromium.org, Oct 15

Labels: Needs-Triage-M69

Comment 4 by svaldez@chromium.org, Oct 24 

Kaspersky recently released a patch to fix their update. If you are still experiencing the issue, please try updating your Kaspersky AV install.

If you aren't using Kaspersky or the problem remains after the update, please let us know the previously requested information.

Otherwise, we'll close this bug in a couple days, feel free to file a new bug if you continue experiencing issues after the bug gets closed.

Comment 5 by svaldez@chromium.org, Oct 26

Status: WontFix (was: Unconfirmed)
►

Sign in to add a comment