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Issue 895327 link

Starred by 2 users

Issue metadata

Status: WontFix
Owner: ----
Closed: Oct 26
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



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mail.google.com is currently unreachable.

Reported by proc.k...@gmail.com, Oct 15

Issue description

Chrome Version       : 69.0.3497.100
OS Version: 10.0
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari:
    Firefox: OK, initiually, but failed after update
    IE/Edge: OK

What steps will reproduce the problem?
1. Using chrome to sign into Gmail
2.
3.

What is the expected result?
Display of gmail account

What happens instead of that?
error message mail.google.com is currently unreachable.

Please provide any additional information below. Attach a screenshot if
possible.
version Version 69.0.3497.100 (Official Build) (64-bit)
Windows 10 Pro

UserAgentString: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36



 
Labels: Needs-Feedback
Is the error reported ERR_SSL_VERSION_INTERFERENCE?
Best Regards
Dear Sir,

I get an error ERR_SSL_VERSION_INTERFERENCE for facebook.com,
but for gmail merely
The web page at *https://mail.google.com/mail/u/2/#inbox
<https://mail.google.com/mail/u/2/#inbox>* might be temporarily down or it
may have moved permanently to a new web address.
ERR_FAILED

Strangely gmail works on Edge but not Firefox where the message is
Secure Connection Failed
The connection to the server was reset while the page was loading.
    The page you are trying to view cannot be shown because the
authenticity of the received data could not be verified.
    Please contact the web site owners to inform them of this problem.


Peter
Project Member

Comment 3 by sheriffbot@chromium.org, Oct 15

Cc: dtapu...@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Cc: davidben@chromium.org
Components: Internals>Network>SSL
Labels: Needs-Feedback
This is likely due to a buggy antivirus, firewall, or proxy on your machine or network. Are you running Kasperksy anti-virus? If so, does it work if you disable it, specifically the "Scan encrypted connections" setting? It seems they recently shipped a bad update and broke stuff.

Otherwise, what anti-virus, firewall, proxy, etc., do you run? It would also help us to get a NetLog of what occurred if you can reproduce it, see details here:
https://sites.google.com/a/chromium.org/dev/for-testers/providing-network-details

Thanks!
Labels: Needs-Triage-M69
Kaspersky recently released a patch to fix their update. If you are still experiencing the issue, please try updating your Kaspersky AV install.

If you aren't using Kaspersky or the problem remains after the update, please let us know the previously requested information.

Otherwise, we'll close this bug in a couple days, feel free to file a new bug if you continue experiencing issues after the bug gets closed.
Status: WontFix (was: Unconfirmed)

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