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Issue 895226 link

Starred by 2 users
Status: Duplicate
Merged: issue 895476
Owner: ----
Closed: Oct 15
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



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ERR_SSL_VERSION_INTERFERENCE in Kaspersky

Reported by istvan.m...@gmail.com, Oct 15 
Chrome Version       : 69.0.3497.100
OS Version: 10.0
URLs (if applicable) : https://gmail.com/; https://mail.google.com/
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari: OK
    Firefox: OK
    IE/Edge: OK

What steps will reproduce the problem?
1. Enter URL
2. Send request
3. See error

What is the expected result?
Go to gmail mailbox

What happens instead of that?
The attached error message

Please provide any additional information below. Attach a screenshot if
possible.

UserAgentString: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36
Capture.PNG
12.0 KB View Download

Comment 1 by davidben@chromium.org, Oct 15

Components: Internals>Network>SSL
Labels: Needs-Feedback
This is likely due to a buggy antivirus, firewall, or proxy on your machine or network. Are you running Kasperksy anti-virus? If so, does it work if you disable it, specifically the "Scan encrypted connections" setting? It seems they recently shipped a bad update and broke stuff.

Otherwise, what anti-virus, firewall, proxy, etc., do you run? It would also help us to get a NetLog of what occurred if you can reproduce it, see details here:
https://sites.google.com/a/chromium.org/dev/for-testers/providing-network-details

Thanks!

Comment 2 by istvan.m...@gmail.com, Oct 15 

Kasperksy it is! Version: 19.0.0.1088 (c).

Paused the Kaspersky Internet Security and the error went away. Will report to them! Thanks for the quick response!

Comment 3 by davidben@chromium.org, Oct 15

Labels: -Needs-Feedback
Summary: ERR_SSL_VERSION_INTERFERENCE in Kaspersky (was: ERR_SSL_VERSION_INTERFERENCE)
Glad to hear it. And thanks for reaching out to them! (We've got some contacts as well and will also be contacting them.)

Comment 4 by svaldez@chromium.org, Oct 15

Mergedinto: 895476
Status: Duplicate (was: Unconfirmed)
(Duping this into the tracking bug).

We've reached out to our contacts at Kaspersky to try getting a timeline on when they'll release a fix. For now it seems like disabling the "scan encrypted connection" setting is the best short-term fix until Kaspersky releases a patch. We'll update the tracking bug ( crbug.com/895476 ) once we've heard back from Kaspersky.
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