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Issue 895150 link

Starred by 2 users
Status: WontFix
Merged: issue 893958
Owner: ----
Closed: Oct 26
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



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ERR_SSL_VERSION_INTERFERENCE error when accessing Facebook

Reported by hrisih...@gmail.com, Oct 14 
Chrome Version       : 69.0.3497.100
OS Version: 6.3
URLs (if applicable) : https://www.facebook.com/
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari:
    Firefox:
    IE/Edge:

What steps will reproduce the problem?
1. Open latest version of Chrome
2. Enter https://www.facebook.com/ into address bar.
3. Press Enter.

What is the expected result?
Facebook homepage opens.

What happens instead of that?

Error message thrown: "This site can’t be reached
www.facebook.com is currently unreachable."

Error code: ERR_SSL_VERSION_INTERFERENCE

Please provide any additional information below. Attach a screenshot if
possible.

UserAgentString: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36
Capture.JPG
22.1 KB View Download

Comment 1 by viswa.karala@chromium.org, Oct 14

Labels: Needs-Triage-M69

Comment 2 by krajshree@chromium.org, Oct 15

Components: Internals>Network>SSL
Labels: Triaged-ET
Mergedinto: 893958
Status: Duplicate (was: Unconfirmed)
Thanks for filing the issue...!!

This issue seems to be similar to Issue:  893958 , hence merging into it and marking it as Duplicate.
Note: Feel free to Un-Dupe it if not the case,

@Reporter: Could you please let us know which Antivirus is installed on the system.

Thanks!

Comment 3 by davidben@chromium.org, Oct 15

Labels: Needs-Feedback
Status: Unconfirmed (was: Duplicate)
(Unmerging so we can keep track of this better.)

This is likely due to a buggy antivirus, firewall, or proxy on your machine or network. Are you running Kasperksy anti-virus? If so, does it work if you disable it, specifically the "Scan encrypted connections" setting? It seems they recently shipped a bad update and broke stuff.

Otherwise, what anti-virus, firewall, proxy, etc., do you run? It would also help us to get a NetLog of what occurred if you can reproduce it, see details here:
https://sites.google.com/a/chromium.org/dev/for-testers/providing-network-details

Thanks!

Comment 4 by svaldez@chromium.org, Oct 24 

Kaspersky recently released a patch to fix their update. If you are still experiencing the issue, please try updating your Kaspersky AV install.

If you aren't using Kaspersky or the problem remains after the update, please let us know the previously requested information.

Otherwise, we'll close this bug in a couple days, feel free to file a new bug if you continue experiencing issues after the bug gets closed.

Comment 5 by svaldez@chromium.org, Oct 26

Status: WontFix (was: Unconfirmed)
►

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