Issue metadata
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ERR_SSL_VERSION_INTERFERENCE, GMail
Reported by
che...@curiousmind.in,
Oct 14
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Issue description
Chrome Version : 69.0.3497.100
OS Version: 10.0
URLs (if applicable) :
Other browsers tested:
Add OK or FAIL after other browsers where you have tested this issue:
Safari:
Firefox: FAIL
IE/Edge: OK
What steps will reproduce the problem?
1. Visiting Gmail.com
2.
3.
What is the expected result?
Reach login page of gmail
What happens instead of that?
Error: ERR_SSL_VERSION_INTERFERENCE
Please provide any additional information below. Attach a screenshot if
possible.
UserAgentString: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36
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Oct 15
chetan@ Thanks for filing the issue...!! This issue seems to be similar to Issue 893958 , hence merging into it and marking it as Duplicate. Note: Feel free to Un-Dupe it if not the case, @Reporter: Could you please let us know which Antivirus is installed on the system, which will help in further triaging of the issue. Thanks!
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Oct 15
(Unmerging so we can keep track of this better.) This is likely due to a buggy antivirus, firewall, or proxy on your machine or network. Are you running Kasperksy anti-virus? If so, does it work if you disable it, specifically the "Scan encrypted connections" setting? It seems they recently shipped a bad update and broke stuff. Otherwise, what anti-virus, firewall, proxy, etc., do you run? It would also help us to get a NetLog of what occurred if you can reproduce it, see details here: https://sites.google.com/a/chromium.org/dev/for-testers/providing-network-details Thanks!
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Oct 15
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Oct 16
"This is likely due to a buggy antivirus, firewall, or proxy on your machine or network. Are you running Kasperksy anti-virus? If so, does it work if you disable it, specifically the "Scan encrypted connections" setting? It seems they recently shipped a bad update and broke stuff." You're spot on correct. Gmail works when I disable Kaspersky. So what can I do to resolve this? Wait for Kaspersky to come out/roll back their update? Thanks.
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Oct 16
Thank you for providing more feedback. Adding the requester to the cc list. For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
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Oct 16
(dupping to the tracking bug which we'll update as we hear back from Kaspersky) Currently we're still waiting to hear back from Kaspersky on when they'll be able to fix/rollback their patch. For now, disabling "scan encrypted connection" is the only confirmed temporary fix. |
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Comment 1 by viswa.karala@chromium.org
, Oct 14