New issue
Advanced search Search tips

Issue 895148 link

Starred by 2 users

Issue metadata

Status: Duplicate
Merged: issue 895476
Owner: ----
Closed: Oct 16
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



Sign in to add a comment

ERR_SSL_VERSION_INTERFERENCE, GMail

Reported by che...@curiousmind.in, Oct 14

Issue description

Chrome Version       : 69.0.3497.100
OS Version: 10.0
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari:
    Firefox: FAIL
    IE/Edge: OK

What steps will reproduce the problem?
1. Visiting Gmail.com
2.
3.

What is the expected result?
Reach login page of gmail

What happens instead of that?
Error: ERR_SSL_VERSION_INTERFERENCE

Please provide any additional information below. Attach a screenshot if
possible.

UserAgentString: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36



 
Capture.JPG
87.0 KB View Download
Labels: Needs-Triage-M69
Cc: susan.boorgula@chromium.org
Components: Internals>Network>SSL
Labels: Triaged-ET
Mergedinto: 893958
Status: Duplicate (was: Unconfirmed)
chetan@ Thanks for filing the issue...!!

This issue seems to be similar to  Issue 893958 , hence merging into it and marking it as Duplicate.
Note: Feel free to Un-Dupe it if not the case,

@Reporter: Could you please let us know which Antivirus is installed on the system, which will help in further triaging of the issue.

Thanks!
Status: Unconfirmed (was: Duplicate)
(Unmerging so we can keep track of this better.)

This is likely due to a buggy antivirus, firewall, or proxy on your machine or network. Are you running Kasperksy anti-virus? If so, does it work if you disable it, specifically the "Scan encrypted connections" setting? It seems they recently shipped a bad update and broke stuff.

Otherwise, what anti-virus, firewall, proxy, etc., do you run? It would also help us to get a NetLog of what occurred if you can reproduce it, see details here:
https://sites.google.com/a/chromium.org/dev/for-testers/providing-network-details

Thanks!
Labels: Needs-Feedback
"This is likely due to a buggy antivirus, firewall, or proxy on your machine or network. Are you running Kasperksy anti-virus? If so, does it work if you disable it, specifically the "Scan encrypted connections" setting? It seems they recently shipped a bad update and broke stuff."

You're spot on correct. Gmail works when I disable Kaspersky.
So what can I do to resolve this? Wait for Kaspersky to come out/roll back their update?

Thanks.
Project Member

Comment 6 by sheriffbot@chromium.org, Oct 16

Cc: davidben@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Status: Duplicate (was: Unconfirmed)
(dupping to the tracking bug which we'll update as we hear back from Kaspersky)

Currently we're still waiting to hear back from Kaspersky on when they'll be able to fix/rollback their patch. For now, disabling "scan encrypted connection" is the only confirmed temporary fix.
Mergedinto: -893958 895476

Sign in to add a comment