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Issue 895146 link

Starred by 3 users
Status: Duplicate
Merged: issue 895476
Owner: ----
Closed: Oct 24
Cc:
davidben@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Chrome
Pri: 3
Type: Bug



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ERR_SSL_VERSION_INTERFERENCE- accessing GMAIL/Facebook

Reported by glynlyf...@gmail.com, Oct 14 
Chrome Version:Version 69.0.3497.100 (Official Build) (64-bit)
<b>Chrome OS Version: <From about:version: Platform x.x.x.x></b>
<b>Chrome OS Platform: <Make/model of computer running Chrome OS></b>
Network info: <home, encryption type, BT home Hub 5 type A>

Please specify Cr-* of the system to which this bug/feature applies (add
the label below).

Steps To Reproduce:
(1)attempt access to above sites
(2)
(3)

Expected Result:access to Gmail/Facebook

Actual Result:
This site can’t be reached
mail.google.com is currently unreachable.
Try:

Checking the connection
Checking the proxy and the firewall
ERR_SSL_VERSION_INTERFERENCE

How frequently does this problem reproduce? Always
What is the impact to the user, and is there a workaround? If so, what is
it? Use Microsoft Edge - works every time

Please provide any additional information below. Attach a screen shot or
log if possible.

For graphics-related bugs, please copy/paste the contents of the about:gpu
page at the end of this report.

Comment 1 by davidben@chromium.org, Oct 15

Components: Internals>Network>SSL
Labels: Needs-Feedback
This is likely due to a buggy antivirus, firewall, or proxy on your machine or network. Are you running Kasperksy anti-virus? If so, does it work if you disable it, specifically the "Scan encrypted connections" setting? It seems they recently shipped a bad update and broke stuff.

Otherwise, what anti-virus, firewall, proxy, etc., do you run? It would also help us to get a NetLog of what occurred if you can reproduce it, see details here:
https://sites.google.com/a/chromium.org/dev/for-testers/providing-network-details

Thanks!

Comment 2 by svaldez@chromium.org, Oct 24 

Kaspersky recently released a patch to fix their update. If you are still experiencing the issue, please try updating your Kaspersky AV install.

If you aren't using Kaspersky or the problem remains after the update, please let us know the previously requested information.

Otherwise, we'll close this bug in a couple days, feel free to file a new bug if you continue experiencing issues after the bug gets closed.

Comment 3 by glynlyf...@gmail.com, Oct 24 

Thank you for your responses – Kaspersky problem now solved!

 

From: sval… via monorail [mailto:monorail+v2.32035936@chromium.org] 
Sent: 24 October 2018 14:47
To: glynlyford@gmail.com
Subject:  Issue 895146  in chromium: ERR_SSL_VERSION_INTERFERENCE- accessing GMAIL/Facebook
Project Member

Comment 4 by sheriffbot@chromium.org, Oct 24

Cc: davidben@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot

Comment 5 by davidben@chromium.org, Oct 24

Mergedinto: 895476
Status: Duplicate (was: Unconfirmed)
►

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