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Issue 895119 link

Starred by 2 users

Issue metadata

Status: Assigned
Owner:
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 2
Type: Bug



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Some of the pixels of some images become yellow-green.

Reported by babata...@gmail.com, Oct 14

Issue description

UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/72.0.3579.0 Safari/537.36

Example URL:
https://apac.coolermaster.com/jp/cooling/cpu-liquid-cooler/masterliquid-ml240l-rgb/

Steps to reproduce the problem:
1. Open any of the following URLs.

https://apac.coolermaster.com/jp/cooling/cpu-liquid-cooler/masterliquid-ml240l-rgb/
http://assets.coolermaster.com/products/masterliquid-ml240l-rgb/img/easy_installation_and_reliable.png
https://www.dospara.co.jp/5gamepc/desk/

What is the expected behavior?
The images rendered correctly.

What went wrong?
Some of the pixels are yellow-green.

Does it occur on multiple sites: Yes

Is it a problem with a plugin? N/A 

Did this work before? Yes I don't remember the version, but the stable version probably worked well on the last month.

Does this work in other browsers? Yes

Chrome version: 72.0.3579.0  Channel: canary
OS Version: 10.0
Flash Version: 

The issue occurs on: DELL XPS 15 9550
but does not occurs on my self-made PC.
 
wrong1.png
1.6 MB View Download
wrong2.png
1.5 MB View Download
(I am not a employe)
I cant reproduce this.
Could be GPU-related.
Navigate to chrome://gpu and copy the report to clipboard, then attach or paste it here.
report.txt
15.2 KB View Download
Labels: Needs-Bisect Needs-Triage-M72
Cc: susan.boorgula@chromium.org
Labels: Triaged-ET Needs-Feedback
babatakao@ Thanks for the issue.

Tested this issue on Windows 10 and Mac OS 10.13.3 on the reported version 72.0.3579.0 and unable to reproduce the issue by following the below steps.

1. Launched Chrome and navigated to the above URLs.
2. Could observe that the images are rendering correctly and no issues are observed.
Attached is the screen shot and the chrome://gpu details for reference.

Request you to retry the issue on anew chrome profile without and flags/extensions and update the thread with the observations.

Thanks..

gpu.html
118 KB View Download
895119.PNG
469 KB View Download
I retried with new profile (--profile-directory=C:\not_exist_dir), but the issue still exists.

I noticed that

* Cannot reproduce on other PCs, including XPS 15 9570(FHD).
* Able to reproduce on my XPS 15 9550(4K) with both canary and stable chrome.

Project Member

Comment 7 by sheriffbot@chromium.org, Oct 15

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Updating NVIDIA driver and rebooting PC had no effect.
Components: -Blink Internals>GPU
Components: Internals>Compositing
Labels: -Needs-Bisect
babatakao@ Thanks for the update.

Re-tested this issue on Windows 10 HP EliteBook on the reported version 72.0.3579.0 and the latest Canary 72.0.3581.0 and unable to reproduce the issue.
On navigating to the above given links, the images are rendering correctly and no yellow-green artifacts are observed.

Attached is the System information details and chrome://gpu.
As this issue is not reproducible at TE end, removing 'Needs-Bisect' label and requesting the appropriate team to look into the issue and help in further triaging.

Thanks..
gpu_canary.html
117 KB View Download
895119_elitebook.png
529 KB View Download
I've found that disabling "GPU rasterization" solves the issue.
flags.png
31.7 KB View Download
Cc: zmo@chromium.org bsalomon@chromium.org
Labels: Needs-Feedback
babatakao@gmail.com: can you post the contents of your chrome://gpu? This sounds like either a driver bug (which we should blacklist) or a bug in gpu rasterization (and maybe we can repro if we use the same card)?
The GPU report is in comment 3.
Any update on this?

I've just upgraded both GeForce and Intel HD Graphics drivers, and the issue still exists.

Driver versions (checked at Windows Device Manager)
Intel(R) HD Graphics 530: 23.20.16.4973
NVIDIA GeForce GTX 960M: 25.21.14.1722
gpu2.txt
9.1 KB View Download
Project Member

Comment 16 by sheriffbot@chromium.org, Dec 5

Cc: enne@chromium.org
Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: TE-NeedsTriageHelp
Retried the issue on Windows 10 the latest Canary 73.0.3632.0 and Stable 71.0.3578.80 and unable to reproduce the issue.
As this issue is not reproducible at TE end, adding 'TE-NeedsTriageHelp' and requesting 'Internals>GPU' team to look into the issue and help in further triaging.

Thanks..
Oh, 73.0.3632.0(Official Build)canary seems good (stable and beta still have the issue). Thanks!

The issue is not reproduced on 73.03632 regardless of #enable-gpu-rasterization flag. (It works well even if the flag is "Force-enabled for all layers")

Owner: ccameron@chromium.org
Status: Assigned (was: Unconfirmed)
Seems like this might be a case of a bad colorspace, as I notice there's a non-standard colorspace indicated in about:gpu. ccameron@ can you take a look and help triage.

If this is really fixed, seems like we can just close it, but it would be good to understand what fixed this.
I've manually bisected by using https://commondatastorage.googleapis.com/chromium-browser-snapshots/index.html

Bad revision:
https://commondatastorage.googleapis.com/chromium-browser-snapshots/index.html?prefix=Win_x64/604645/
バージョン: 72.0.3599.0(Developer Build) (64 ビット)

Good revision:
https://commondatastorage.googleapis.com/chromium-browser-snapshots/index.html?prefix=Win_x64/604652/
バージョン: 72.0.3599.0(Developer Build) (64 ビット)

Hope this will be useful.

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