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Issue 894824 link

Starred by 2 users
Status: WontFix
Owner: ----
Closed: Nov 27
Cc:
droger@chromium.org
ew...@chromium.org
bsazonov@chromium.org
sabineb@chromium.org
msarda@chromium.org
tangltom@chromium.org
jlebel@chromium.org
chelamcherla@chromium.org
Components:
EstimatedDays: ----
NextAction: ----
OS: Android
Pri: 3
Type: Bug



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google account looping to sign in page

Reported by jasongos...@gmail.com, Oct 12 
<b>Chrome Version: <From about:version: Google Chrome x.x.x.x></b>
<b>Chrome OS Version: <From about:version: Platform x.x.x.x></b>
<b>Chrome OS Platform: <Make/model of computer running Chrome OS></b>
<b>Network info: <network, encryption type, router model (if known)></b>

Please specify Cr-* of the system to which this bug/feature applies (add
the label below).

Steps To Reproduce:
(1) Samsung s7 cell phone just looping back to sign in page even when i put in account password
(2)
(3)

Expected Result:

My Cell phone will not log into my google account and i cant use any apps on it whats going on here 

Actual Result:

How frequently does this problem reproduce? (Always, sometimes, hard to
reproduce?) Always 


What is the impact to the user, and is there a workaround? If so, what is
it? need to use my apps for work too

Please provide any additional information below. Attach a screen shot or
log if possible.

For graphics-related bugs, please copy/paste the contents of the about:gpu
page at the end of this report.

Comment 1 by jasongos...@gmail.com, Oct 12 

contact threw 


jasongosse@eggerhospitality.com as my gmail doesn't work either

Comment 2 by tbuckley@google.com, Oct 12

Components: Services>SignIn
Labels: -OS-Chrome OS-Android

Comment 3 by chelamcherla@chromium.org, Oct 15

Labels: Needs-triage-Mobile

Comment 4 by chelamcherla@chromium.org, Oct 16

Cc: chelamcherla@chromium.org
Components: UI>Browser>Mobile
Labels: Triaged-Mobile Needs-Feedback
Unable to reproduce this issue on Samsung S7 using test account.

@jasongosse42: Could you please check the issue by removing all Google Accounts and Add account.

Requesting someone from Services>SignIn team for further help in triaging this issue.

Thanks!

Comment 5 by tangltom@chromium.org, Oct 16 

And can you add a screenshot of chrome:signin-internals?

Comment 6 by bsazonov@chromium.org, Oct 26

Cc: -chelamcherla@chromium.org sindhu.chelamcherla@chromium.org bsazonov@chromium.org
1. Do you have your account on the device?
2. Can you use this account in other apps like GMail?
3. Are you signed in and syncing in Chrome?

Comment 7 by sabineb@chromium.org, Nov 5 

Hi Jason, Is the problem still occurring or is it fixed?

Comment 8 by chelamcherla@chromium.org, Nov 13

Cc: -sindhu.chelamcherla@chromium.org chelamcherla@chromium.org
@Jason: Could you please respond to above comments?

Thanks!
Project Member

Comment 9 by sheriffbot@chromium.org, Nov 27

Cc: droger@chromium.org tangltom@chromium.org msarda@chromium.org ew...@chromium.org sabineb@chromium.org jlebel@chromium.org
Status: WontFix (was: Unconfirmed)
--Chrome Identity automated triaging--

This bug is Unconfirmed and has gone two weeks without any activity, so it is being closed as WontFix. Please re-open if this is still a valid and reproducible bug or feature request and mark it as Available. Please see https://goo.gl/78kbny for more details. Please remove the Services>SignIn or UI>Browser>Profiles components if this bug isn't related to Chrome Identity.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
►

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