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Issue 894778 link

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Issue metadata

Status: Duplicate
Merged: issue 895476
Owner: ----
Closed: Oct 16
Cc:
Components:
EstimatedDays: ----
NextAction: ----
OS: Windows
Pri: 3
Type: Bug



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Gmail site can't be reached ERR_SSL_VERSION_Interference

Reported by worgretd...@gmail.com, Oct 12

Issue description

Chrome Version       : 69.0.3497.100
OS Version: 6.1 (Windows 7, Windows Server 2008 R2)
URLs (if applicable) :
Other browsers tested:
  Add OK or FAIL after other browsers where you have tested this issue:
     Safari:
    Firefox:
    IE/Edge:

What steps will reproduce the problem?
1.Trying to log into gmail. all other internet searches work OK
2.
3.

What is the expected result? As in Summary line above.


What happens instead of that?


Please provide any additional information below. Attach a screenshot if
possible.

UserAgentString: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36



 
Components: Internals>Network>SSL
Cc: svaldez@chromium.org
Labels: Needs-Feedback
This is likely due to a buggy middle-box on your network blocking newer versions of TLS (TLS 1.3). Do you know if you have any anti-virus/proxy/firewall products installed that might be causing issues?


It may also help us to get a net-internals log of what occurred if you can reproduce it, see details here:
https://sites.google.com/a/chromium.org/dev/for-testers/providing-network-details

Further to my gmail SSL problem on my desktop, all is working correctly on
my wifi-connected laptop, as opposed to direct internet connection to the
router  (BT Homehub 3)
Have sent a log to this bug id number.

Thanks,

Don Scott

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13/10/18,
11:46:28
Project Member

Comment 4 by sheriffbot@chromium.org, Oct 13

Labels: -Needs-Feedback
Thank you for providing more feedback. Adding the requester to the cc list.

For more details visit https://www.chromium.org/issue-tracking/autotriage - Your friendly Sheriffbot
Labels: Needs-Triage-M69
Labels: Needs-Feedback
The log didn't get attached. Could you go to the webpage at https://bugs.chromium.org/p/chromium/issues/detail?id=894778 and attach it there? Thanks!

Also, are you running Kaspersky antivirus on your machine? We've got some reports that they may have shipped a bad update recently and broke some stuff.
Mergedinto: 895476
Status: Duplicate (was: Unconfirmed)
The reported responded to me privately with a NetLog and confirmed they were running Kaspersky 2018. The NetLog says Kaspersky is resetting the connection on us.

I'll go ahead and merge this with the other Kaspersky bugs.

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